Betty chidera Uzoeto

At Clinic Support Academy, I practiced medical virtual assistant work in a simulated clinic environment, coordinating appointments across provider availability and appointment types.

I completed patient intake, maintained mock patient profiles, and navigated simulated EHR systems to update records and document administrative tasks. I also coordinated referrals and verified basic insurance information, escalating discrepancies for further review.

I sent reminders, follow-up messages, and forms by telephone, email, and patient portal. With my Medical Virtual Assistant certification and Biochemistry degree from the University of Calabar, I'm seeking to bring accurate, confidential, patient-centered administrative support to a mental health team.