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Jessica Dickerson

@jessicadickerson

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Senior Research Associate at Hubexo, researching construction project timelines and maintaining accurate CRM data.

United States

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At Hubexo, I fulfilled client requests, answered questions, and researched construction project timelines to support client decision-making.

I maintained data accuracy and compliance in the CRM, resolved administrative audits, and handled high-volume phone work.

At HIMSS, I researched hospitals’ medical record software for EMRAM scoring and prepared market research reports. I also monitored healthcare technology trends and contributed to reviews of the study and survey tool.

Experience

Work history, roles, and key accomplishments

Senior Research Associate

Hubexo

Jan 2020 - Jan 2026 (6 years)

Fulfilled client requests and resolved client questions, ensuring high satisfaction. Ensured data accuracy and compliance with quality standards in the CRM, improving data reliability.

CRM Data Accuracy Customer Service Research Communication Skills

Data Entry Specialist

The Larko Group

Jan 2019 - Jan 2020 (1 year)

Supported client Beghou Consulting by delivering timely and accurate project work. Managed data entry for pharmaceutical clients in Salesforce, ensuring data integrity.

Salesforce Data Entry Data Integrity

Market Research Associate

HIMSS

Jan 2007 - Jan 2019 (12 years)

Researched over 60 new and current hospitals per quarter to determine specific medical record software parameters used for the EMRAM score. Provided summaries of market insights for marketing and sales teams, supporting strategic decisions.

Market Research Healthcare Technology Data Analysis Qualitative Research Quantitative Research CRM Customer Service