At Soultenders, I verify 80–150 patient insurance accounts daily, checking eligibility, benefits, and authorization requirements across Medicare, Medicaid, Medi-Cal, and commercial plans. I document benefit details in Therapy Notes and internal systems, with 99% documentation accuracy.
At Everise, I handled provider calls about claims, eligibility, and authorizations, and investigated denied, rejected, and voided claims. My accurate claim reviews and submission guidance helped reduce claim rejections by 20%.
