Jerico Peñaredondo
@jericopearedondo
Payment posting specialist with 3+ years in US healthcare billing, accuracy, and HIPAA-compliant processes.
What I'm looking for
I am a Payment Posting Specialist with over three years of experience in US healthcare billing and BPO environments, skilled in payment and denial posting, EOB interpretation, and accurate data documentation. I consistently maintain HIPAA compliance and deliver 100% accuracy in payment allocation and documentation while working in fast-paced remote settings.
I have supervised submission specialists for a US-based healthcare client, collaborated with internal and client teams to resolve escalations, and handled high-volume customer inquiries across telecom and billing domains. I bring strong attention to detail, time management, and problem-solving abilities to improve workflow and meet SLA and quality benchmarks.
Experience
Work history, roles, and key accomplishments
Payment Posting Specialist
Ruby Philippines, Inc.
Jul 2024 - Present (1 year 3 months)
Posts payments and denials from insurance, patients, and third-party payers with 100% accuracy and reviews EOBs to identify approvals, denials, or required follow-up while maintaining strict HIPAA compliance.
Team Leader – Healthcare Account
AFNI Philippines, Inc.
Nov 2022 - Feb 2024 (1 year 3 months)
Supervised a team of submission specialists for a US healthcare client, ensuring 100% quality and SLA adherence while collaborating with internal and client teams to resolve escalations and optimize workflows.
Customer Service Representative
AFNI Philippines, Inc.
Oct 2018 - Oct 2022 (4 years)
Handled high-volume customer inquiries related to billing, plans, and account updates, delivering timely resolutions and meeting quality benchmarks.
Customer Service Representative
TELUS International
Sep 2016 - Aug 2018 (1 year 11 months)
Processed customer concerns involving orders, returns, and billing inquiries while maintaining call quality standards and resolving escalations within SLA-defined turnaround times.
Education
Degrees, certifications, and relevant coursework
Quezon City Polytechnic University
Bachelor of Science, Information Technology
2011 - 2015
Completed a Bachelor of Science in Information Technology with coursework relevant to IT and systems used in healthcare billing environments.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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