Jenny StevensJS
Open to opportunities

Jenny Stevens

@jennystevens

Adaptable application support analyst with expertise in financial services

South Africa

What I'm looking for

I am looking for a role that values innovation, offers growth opportunities, and fosters a collaborative environment.

I am a highly adaptable professional with extensive experience in technology, financial services, and entrepreneurship.

I began my professional journey as a COBOL programmer at Homebase Sainsbury's in London and quickly expanded my technical repertoire to include Visual Basic development. My career progression led me through various software development roles, including positions at Financial IQ and Digital Planet in Johannesburg, where I honed my skills in web development and business process implementation.

My adaptability is evident in my transition to application support and management reporting roles at Stanlib Plc and New Star Asset Management, where I provided critical technical support to trading and investment teams while developing sophisticated reporting solutions. This experience cultivated my deep understanding of financial systems and regulatory requirements.

Following a planned career break to focus on family, I demonstrated my entrepreneurial spirit by founding Easytags, a successful niche printing business. As owner and operator, I manage all aspects of business operations, from e-commerce platform development to customer service, showcasing my ability to build and maintain strong client relationships.

Most recently, I leveraged my financial industry knowledge in my role as Financial Adviser Support at Global WealthMAP, where I provided remote operational and technical support to financial advisers. This position highlighted my exceptional communication skills and ability to navigate complex financial platforms while ensuring regulatory compliance.

My unique combination of technical proficiency, financial services expertise, and customer-focused approach positions me as a valuable asset in administrative and support roles. My proven track record of optimizing processes, implementing automation, and delivering exceptional service makes me particularly well-suited for positions requiring attention to detail, strong problem-solving abilities, and excellent interpersonal skills in the financial technology sector.

Experience

Work history, roles, and key accomplishments

EA
Current

Owner

Easytags

Jan 2013 - Present (12 years 5 months)

Founded and developed a successful online label and printing business, managing all aspects of operations, including e-commerce platform development, customer service, and production. Implemented process automation and SEO strategies to enhance user experience and streamline order fulfillment.

NM

Front Office Support / Management Reporting

New Star Asset Management

Apr 2004 - Apr 2007 (3 years)

Provided direct technical support to trading and investment teams, managing critical financial technology infrastructure. Developed and maintained management information (MI) reporting solutions for asset managers and regulatory reporting.

SP

Application Support Analyst / Management Reporting

Stanlib Plc

Jan 2003 - Jan 2005 (1 year 11 months)

Provided specialist technical support for internal systems, ensuring efficient issue resolution. Developed and maintained MI reporting processes to facilitate communication between departments and stakeholders.

HP

Software Developer

Homebase Sainsbury’s Plc

Jul 1997 - Jan 1999 (1 year 6 months)

Trained as a COBOL programmer and contributed to major projects, working on the design and maintenance of an inventory and sales system used by numerous stores.

Education

Degrees, certifications, and relevant coursework

VP

Van Zyl & Pritchard

Diploma in COBOL Programming, Computer Science

1997 -

Completed a diploma in COBOL programming, acquiring essential skills in software development and programming languages.

University of Natal logoUN

University of Natal

Bachelor of Arts, Arts

1993 - 1996

Completed a Bachelor of Arts degree with a focus on English and French, gaining skills in communication and critical thinking.

Damelin College logoDC

Damelin College

Senior Certificate, General Education

1993 - 1993

Achieved a Senior Certificate, laying the foundation for further education and professional development.

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Jenny Stevens - Owner - Easytags | Himalayas