Jenny Conerly
@jennyconerly
Criminal justice student and CNA using discretion, accurate documentation, and de-escalation to pursue investigative work.
What I'm looking for
I’m a criminal justice student with hands-on healthcare and child supervision experience, bringing discretion, documentation accuracy, and sound judgment to every task. I’m comfortable working in high-pressure environments where professionalism and composure matter.
In urgent care, I managed patient intake, scheduling, and front-desk coordination, while documenting information accurately and maintaining HIPAA compliance. I also communicated with insurance providers and workers’ compensation representatives and maintained detailed electronic records to support provider decision-making.
As an activity leader in an extended day program, I supervised and led structured activities for children ages 5–10. I addressed behavioral concerns using de-escalation and redirection, prioritized child safety, and communicated with staff and guardians regarding behavioral and safety matters.
My clinical background includes direct patient care as a Certified Nursing Assistant in ICU/IMC units, supporting critically ill patients and adhering to strict medical protocols. Alongside BLS and my Open-Source Intelligence (OSINT) certificate, I’m seeking field-based roles that build investigative skills and support long-term work in investigation and intelligence within public service.
Experience
Work history, roles, and key accomplishments
Urgent Care Technician
CareSpot
Feb 2025 - Jan 2026 (11 months)
Managed patient intake, scheduling, and front-desk coordination in a high-volume urgent care setting. Documented patient information accurately while maintaining HIPAA compliance and assisted with insurance-related claims communication.
EDEP Activity Leader
Alachua County School Board
Feb 2022 - Jun 2025 (3 years 4 months)
Supervised and led structured activities for children ages 5–10 in an extended day enrichment program. Addressed behavioral concerns with de-escalation/redirection techniques while ensuring child safety and communicating with staff and guardians.
Provided direct patient care in ICU/IMC units supporting critically ill patients and maintained accurate documentation while adhering to medical protocols. Assisted with hygiene, feeding, glucose monitoring, and mobility, and floated to Medical-Surgical and Labor & Delivery units as needed.
Provided customer service in a high-volume retail setting and managed cash transactions with accuracy and accountability. Assisted customers with inquiries and conflict resolution while maintaining organized inventory and sales floor compliance.
Education
Degrees, certifications, and relevant coursework
University of West Florida
Bachelor’s in Criminal Justice, Criminal Justice
Bachelor’s in Criminal Justice with an expected graduation date of 2029.
University of California, Davis
Program Certificate, Emotional and Social Intelligence
Completed the Emotional and Social Intelligence program issued January 2026 via Coursera.
Coursera
OSINT Certificate, Open-Source Intelligence (OSINT)
Completed an Open-Source Intelligence (OSINT) certificate issued February 2026 via Coursera.
Availability
Location
Authorized to work in
Job categories
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