Open to opportunities

Jennifer User

@jenniferuser3

Message

Experienced Medical Billing team leader with a focus on efficiency.

India

Message

What I'm looking for

I am looking for a role that allows me to leverage my leadership skills in a dynamic healthcare environment, focusing on team development and process improvement.

I am a dedicated Medical Billing team leader with over 10 years of experience in the healthcare insurance domain. My journey has been marked by a commitment to enhancing workflow efficiency and accuracy, as well as a strong ability to lead and train teams. I pride myself on my analytical problem-solving skills and my proficiency in various commercial insurance products.

Throughout my career, I have successfully managed teams and streamlined processes to improve performance metrics. My experience includes working with diverse payers, including Medicare and Medicaid, and ensuring compliance with coding standards such as ICD-10 and CPT-4. I have consistently met deadlines while maintaining high-quality standards in claims submissions and patient billing.

Currently, I serve as a Team Lead at Flatworld Healthcare Solutions, where I assist in accounts receivables cleanup and oversee quality control. I am passionate about fostering a positive team environment and am always looking for opportunities to further develop my skills and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Current

Team Lead

Current

Flatworld Healthcare Solutions

May 2018 - Present (7 years 1 month)

Assisted in Accounts Receivables cleanup, analyzing payments and checking claim status and insurance verification. Assigned work orders, performed quality control, and reported to management while handling client calls and new projects.

Accounts Receivable Claim Status Reporting Insurance Verification Quality Control Client Communication User Training Team Leadership

Process Associate to Medical Coder

Aurelia PVT LTD

Feb 2013 - Present (12 years 4 months)

Responsible for timely and accurate insurance claims submission to carriers and other parties, including charge entry. Managed outpatient coding for medical centers, processing around 100 claims daily conforming to ICD-10 and CPT-4 standards.

Medical Coding CPT

Monitoring Team Lead

Mediscribe India PVT LTD

Apr 2010 - Present (15 years 2 months)

Maintained and organized the company's filing system, managing diaries, correspondence, and presentations. Monitored the workflow of assigned jobs and reported to management.

Workflow Management Reporting