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Jennifer Mungai

@jennifermungai

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Experienced software tester focused on user-centric development and quality.

Kenya

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What I'm looking for

I'm looking for a growth-oriented company, in any industry, that values quality and teamwork and gives me the opportunity to keep learning and growing — especially in test automation.

I am a dedicated software tester with over four years of experience in quality assurance, specializing in user-centric development and effective communication. My journey began with a Bachelor of Business and Information Technology, which laid the foundation for my technical skills and understanding of software development processes. I have successfully contributed to various projects across multiple industries, ensuring that software products meet the highest standards of quality.

In my current role as a Senior Quality Assurance Tester at Nathan Digital, I lead testing efforts for innovative software solutions, collaborating closely with development teams to ensure seamless functionality. My previous experiences at Fintech Group and Techno Brain have equipped me with a robust skill set in test planning, execution, and bug tracking, allowing me to mentor junior testers and drive team success. I am passionate about fostering a culture of growth and quality within my teams, and I continuously seek opportunities to enhance my skills and contribute to organizational objectives.

Experience

Work history, roles, and key accomplishments

Senior Quality Assurance engineer

roamtech solutions

Apr 2025 - Aug 2026 (1 year 4 months)

Senior QA Engineer at Roamtech Solutions, a Nairobi-based fintech company. I test high-transaction payment, remittance, and lending platforms through manual, regression, security, and API testing, verify third-party API integrations, run load tests, and manage defects through JIRA and Linear ,ensuring compliance with PCI-DSS, GDPR, and ISO 27001.

SQL Manual Testing Regulatory Compliance UAT Regression Testing APIs API Testing Functional Testing UI Testing

Senior Quality Assurance Tester

Nathan Digital

Dec 2023 - Mar 2024 (3 months)

As a Senior Quality Assurance Tester at Nathan Digital, I collaborate with development teams to understand software requirements, conduct regression testing, and develop comprehensive test plans. I document and prioritize bugs, mentor junior testers, and maintain testing documentation to ensure software quality.

Quality Assurance Regression Testing Software Testing Documentation Test Planning Collaboration Communication Skills Mentorship

Quality Assurance Engineer

Fintech Group

Aug 2022 - Jul 2023 (11 months)

In my role as a Quality Assurance Engineer at Fintech Group, I reviewed product design documentation, created test cases, and executed test plans for various financial software systems. I led a team of testers and conducted knowledge transfer sessions to enhance team capabilities.

Quality Assurance Team Leadership Documentation Bug Reporting Systems Performance Monitoring Test Planning

Software Test Engineer

Techno Brain Group

Jan 2019 - Aug 2022 (3 years 7 months)

As a Software Test Engineer at Techno Brain Group, I was involved in developing test cases for privacy features in Windows, conducting accessibility tests, and collaborating with project teams to ensure software quality through functional and regression testing.

Software Testing Functional Testing Regression Testing Hyper V Collaboration Documentation Accessibility Testing

Cyber Security Support Intern

Communication Authority of Kenya

Sep 2018 - Sep 2018 (0 months)

During my internship at the Communication Authority of Kenya, I conducted research on cybersecurity threats, prepared weekly security tips, and designed report cover pages. I gained insights into the authority's mandate and contributed to raising awareness on security issues.

Teamwork Cybersecurity Reporting Security Awareness Research Problem Solving Documentation Communication Skills Technical Writer

IT Support Intern

National Oil

Mar 2015 - Mar 2015 (0 months)

As an IT Support Intern at National Oil, I installed and configured hardware and software, provided technical support, and troubleshot system issues. I maintained technical support documentation and assisted in implementing new IT solutions.

Technical Support Hardware Software Configuration Troubleshooting Documentation Software Implementation Customer Service Problem Solving Systems Communication Skills

Education

Degrees, certifications, and relevant coursework

Africa Nazarene University

Bachelor of Business and Information Technology, Business and Information Technology

2015 - 2018

Studied Business and Information Technology, focusing on the integration of business principles with information technology to enhance organizational efficiency and effectiveness.