Jennifer Mungai

As a Senior Quality Assurance Tester at Nathan Digital, I collaborate with development teams to understand software requirements, conduct regression testing, and develop comprehensive test plans. I document and prioritize bugs, mentor junior testers, and maintain testing documentation to ensure software quality.

In my role as a Quality Assurance Engineer at Fintech Group, I reviewed product design documentation, created test cases, and executed test plans for various financial software systems. I led a team of testers and conducted knowledge transfer sessions to enhance team capabilities.

As a Software Test Engineer at Techno Brain Group, I was involved in developing test cases for privacy features in Windows, conducting accessibility tests, and collaborating with project teams to ensure software quality through functional and regression testing.

During my internship at the Communication Authority of Kenya, I conducted research on cybersecurity threats, prepared weekly security tips, and designed report cover pages. I gained insights into the authority's mandate and contributed to raising awareness on security issues.

As an IT Support Intern at National Oil, I installed and configured hardware and software, provided technical support, and troubleshot system issues. I maintained technical support documentation and assisted in implementing new IT solutions.

Studied Business and Information Technology, focusing on the integration of business principles with information technology to enhance organizational efficiency and effectiveness.

Completed a Diploma in Information Technology, gaining foundational skills in IT systems, programming, and network management.