Jennifer Croftcheck
@jennifercroftcheck
Senior business analyst specializing in federal healthcare systems, Agile delivery, and Medicare compliance.
United StatesWhat I'm looking for
I am a senior business analyst with over 20 years of federal healthcare experience, focused on delivering compliant, efficient solutions for Medicare systems.
I have led Agile teams and product ownership for large-scale federal contracts, notably supporting PECOS2.0 and PECOS modernization efforts that improved provider enrollment processing and automation.
My expertise spans requirements gathering, UAT/system testing, API support, SQL querying, and policy implementation, with a record of cross-functional collaboration among IT, compliance, and operations.
I hold a SAFe 5 PO/PM certification, maintain an Active Public Trust clearance, and prioritize high production standards, training, and maintaining regulatory compliance in all engagements.
Experience
Work history, roles, and key accomplishments
Project Lead / Senior Business Analyst
CGI Federal, Inc.
Aug 2024 - Present (1 year 5 months)
Directs performance and delivery of a large-scale EPA/ERCA federal contract, leading Agile teams and acting as primary customer contact to ensure on-time delivery and high customer satisfaction.
Product Owner / Senior Business Analyst
CGI Federal, Inc.
Apr 2022 - Aug 2024 (2 years 4 months)
Owned product vision and backlog for PECOS2.0, led a cross-functional team to deliver federal-compliant features, ensured 508 accessibility, and supported UAT and stakeholder demos.
Senior Business Systems Analyst
Highmark
Nov 2021 - Apr 2022 (5 months)
Translated business requirements into functional specifications, developed and executed test plans, and supported post-implementation monitoring and documentation updates for system enhancements.
Business Systems Analyst II
Peraton
Jan 2013 - Nov 2021 (8 years 10 months)
Managed time-sensitive business requirements and UAT for CMS programs, supported system integration and API development, and coordinated Agile/Waterfall deliveries across multi-carrier systems.
Education
Degrees, certifications, and relevant coursework
SIScaled Agile, Inc.
Certified SAFe 5 Product Owner/Product Manager, Agile/Product Management
2021 -
Earned the Certified SAFe 5 Product Owner/Product Manager certification in February 2021.
HCHarrisburg Area Community College
Nuclear Medicine/Radiology
Studied Nuclear Medicine/Radiology coursework at Harrisburg Area Community College.
KUKelley School of Business, Indiana University
Leadership Preparation Program, Leadership
Completed a Leadership Preparation Program (LPP) focused on leadership and business fundamentals at the Kelley School of Business.
Availability
Location
United StatesAuthorized to work in
Job categories
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