Open to opportunities

Jennifer Bourassa

@jenniferbourassa

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Dedicated healthcare professional with strong management and patient care skills.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my healthcare experience while fostering a supportive team environment and promoting patient well-being.

I am a motivated healthcare professional with extensive experience in patient care and management. Currently, I work as a Medication Nursing Assistant (M.N.A) at Farnum Center, where I provide optimal care in substance abuse treatment. My role involves preserving patient dignity and ensuring their safety while collaborating with a dedicated team. I take pride in my ability to establish long-term relationships with clients and their families, always striving to maintain a compassionate and supportive environment.

Before my current position, I honed my leadership skills as a manager at T&J Noury Ent LLC (Great Clips), where I was responsible for employee motivation, team development, and sales coaching. My experience in various healthcare settings, including acute care and home health care, has equipped me with the skills to handle diverse patient needs, from newborns to the elderly. I am committed to ongoing education and training to stay updated on the latest industry trends and techniques.

Experience

Work history, roles, and key accomplishments

Current

MNA / LEAD RI

Current

Farnum Center

Aug 2021 - Present (3 years 10 months)

Provided optimal patient care as an M.N.A in Substance abuse treatment, ensuring patient dignity while performing tasks such as showering, changing bandages, and maintaining sobriety. Collaborated with the team, managed patient relations, ensured chart accuracy, and adhered to safety guidelines.

Patient Care Substance Abuse Team Collaboration Team Leadership Training Client Relationship Management

Manager

T&J Noury Ent LLC (Great Clips)

Jul 2011 - Feb 2019 (7 years 7 months)

Responsible for employee motivation, team leadership, and development, including hiring and recruiting. Managed sales coaching and inventory control, while attending additional training on industry trends.

Team Leadership Recruitment Sales Coaching Training Customer Relationship Management

Team Leader/Assistant Manager

Merry Maids LLC

Mar 2008 - Sep 2010 (2 years 6 months)

Led a team in cleaning restrooms, mopping floors, and maintaining cleanliness standards. Managed waste removal and ensured the janitor's cabinet was tidy and organized.

Team Leadership Waste Management Inventory Management Customer Service

L.N.A

Interim Healthcare of Manchester

Jan 2005 - Feb 2008 (3 years 1 month)

Provided optimal patient care as an L.N.A in various settings including acute care, rehabilitation, and home-health care. Ensured patient dignity while performing tasks such as diapering, showering, and changing bandages.

Patient Care Acute Care Rehabilitation Home Care Patient Dignity Team Collaboration

Education

Degrees, certifications, and relevant coursework

Ashworth College

Associates in Healthcare Administration, Healthcare Administration

Studied healthcare administration principles and practices. Gained knowledge in managing healthcare facilities and operations.

LNA Health Careers

MNA certificate, Medication Nursing Assistant

Obtained certification as a Medication Nursing Assistant. Developed skills in medication administration and patient care.

Continental Academy

Cosmetology, Cosmetology

Studied anatomy, physiology, and chemistry related to cosmetology. Learned about the interaction of human hair with chemicals and their effects on the human body.