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Jenn Giangola

@jenngiangola

Production Operations Manager at ChicagoShakespeareTheater managing the Wardrobe Department across concurrent productions.

United States

Message

At ChicagoShakespeareTheater, I manage the Wardrobe Department across concurrent productions, coordinating crews of 2 to 5 and overseeing hiring, scheduling, daily workflows, and payroll approval.

I also develop standardized operational documentation to support consistent execution across teams. At TenthHouseTalent, I managed complex executive calendars and coordinated workflows between leadership, internal teams, and external stakeholders.

Experience

Work history, roles, and key accomplishments

Current

Production Operations Manager

Current

Chicago Shakespeare Theater

Jan 2023 - Present (3 years 9 months)

Manages the Wardrobe Department at a world-class not-for-profit theater company with a multi-million dollar operating budget, averaging 7 to 12 live productions a season. Leads and manages crews of 2 to 5 across multiple concurrent productions, overseeing staff hiring, scheduling, daily workflow coordination, and payroll approval.

Team Leadership Staff Management Operational Planning Workflow Optimization Cross Functional Communication Inventory Management Budget Management Vendor coordination Payroll Approvals Process documentation Microsoft 365 Google Workplace Adobe Creative Suite Slack Paycom

Fractional Executive Assistant

Tenth House Talent

Jan 2021 - Dec 2023 (2 years 11 months)

Managed complex, dynamic calendars and daily scheduling, prioritizing high-value meetings and resolving overlapping conflicts. Coordinated cross-functional workflows and acted as the primary point of contact between executive leadership, internal teams, and external stakeholders.

Calendar Management Scheduling Cross functional Coordination Expense Tracking Digital File Organization Slack Google Workspace Communication Skills

Production Assistant - Costume Department

21st Century Fox/Disney

Jan 2021 - Dec 2021 (11 months)

Managed purchase documentation, returns processing, and inventory tracking for a high-volume production environment. Coordinated logistics for merchandise returns, vendor communication, and financial documentation, and oversaw transportation and distribution of materials between warehouse and on-set locations.

inventory tracking Documentation Vendor Communication Logistics Expense records Transportation