Looking for a job

Jenna Gutierrez

@jennagutierrez

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I keep operations organized, safe, and customer-focused across service, aviation, and healthcare environments.

Belize

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What I'm looking for

I'm looking for a role where I can apply my organization, safety, customer service, and operational skills while continuing to grow in a structured, team-focused environment.

I'm currently supporting patient safety at Carilion Rockbridge County Hospital as a Sterile Processing Technician, operating decontamination and sterilization equipment, assembling instrument sets, and performing quality control.

Before healthcare, I worked as a Ramp Agent with Piedmont Airlines, ensuring ramp safety and security, directing arriving and departing airplanes, and handling passenger baggage and cargo.

I also owned Dust Fairies LLC, where I managed a cleaning service business through appointment scheduling, client consultations, sales, budgeting, equipment purchasing, social media, and customer files.

My earlier work with Earth, Fire, Spirit Pottery included production, customer service, monetary transactions, sales and marketing, inventory for galleries and art shows, and attending arts and crafts fairs in different states.

Experience

Work history, roles, and key accomplishments

Current

Sterile Processing Technician

Current

Carilion Rockbridge County Hospital

Jan 2025 - Present (1 year 8 months)

Operated decontamination and sterilization equipment, performed quality control, assembled instrument sets, and followed strict safety and regulatory protocols for patient safety.

Decontamination Sterilization Quality Control Equipment Assembly Safety Procedures Regulatory Compliance

Ramp Agent

Piedmont Airlines

Jan 2022 - Jan 2025 (3 years)

Ensured safety and security on the ramp, directed arriving and departing airplanes, handled passenger baggage and cargo, and reversed planes for takeoff.

Safety Security Aircraft Handling Baggage Handling Cargo Handling Communication Skills

Business Owner

Dust Fairies LLC

Jan 2021 - Dec 2022 (1 year 11 months)

Managed a cleaning service business, including scheduling appointments, conducting consultations, managing sales and budgeting, purchasing equipment, and handling customer files and social media.

Scheduling Sales Budgeting Customer Service Social Media Management Communication Skills Interpersonal Skills

Ceramic Artist Assistant

Earth, Fire, Spirit Pottery

Jan 2015 - Dec 2021 (6 years 11 months)

Served as Production and Customer Service Manager, handling monetary transactions, sales and marketing, producing inventory for gallery and art shows, and attending arts and crafts fairs in different states.

Production Management Customer Service Sales Marketing Inventory Management Time Management