Jelena Paprić

Worked as part of the product team to design and maintain interfaces for iGaming platforms across desktop and mobile devices. Collaborated closely with developers and stakeholders to ensure designs were both visually appealing and easy to use.

Part of the pre-opening team, gaining hands-on experience in setting up F&B operations and delivering high service standards in a dynamic environment.

Responsible for monitoring and managing live sports betting markets, ensuring data accuracy, and supporting day-to-day sportsbook operations in line with Pinnacle's high standards.

Provided IT support including computer networks, Microsoft 365 package, server virtualization, and ERP systems.

Managed sales transactions, assisted customers, handled cash operations, and supervised shifts to ensure smooth store operations.

Took on freelance projects to create logo designs that align with brand identities and digital aesthetics.

Completed a practical software testing course covering manual testing, JIRA, API and database testing, and Selenium automation with Python and PyTest framework.

Completed a web design course covering Figma, layout techniques, typography, color theory, photography, visual hierarchy, balance, rhythm, responsive design, and industry insights via LinkedIn Learning.

Completed a course on building responsive real-world websites using HTML5, CSS3, jQuery, and responsive design principles.

Earned a professional engineer degree in information technologies and systems, with coursework in front-end and basic back-end development.