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Jekaterina Trõnova
@jekaterinatrnova
Aspiring IT professional with a focus on web design.
EstoniaWhat I'm looking for
My name is Ekaterina Trynova, and I am an enthusiastic IT professional with a strong foundation in web design and client management. I have a passion for utilizing modern digital tools to create visually appealing and functional designs. My experience includes working as an IT Support Specialist at HHLA TK Estonia AS, where I honed my skills in problem resolution, user training, and system administration.
In my most recent role as a Client Manager at Swedbank AS, I focused on client consulting and promoting banking products, which enhanced my communication and customer service skills. I am dedicated to continuous learning and professional growth, as evidenced by my participation in various educational programs, including a recent intensive course on website and poster design. I thrive in collaborative environments and am eager to contribute to a friendly team.
Experience
Work history, roles, and key accomplishments
SA
Client Manager
Swedbank AS
Oct 2023 - Feb 2025 (1 year 4 months)
Responsible for client consulting and problem resolution while promoting banking products. Focused on enhancing customer satisfaction and building long-term relationships.
HA
IT Support Specialist
HHLA TK Estonia AS
May 2022 - Sep 2023 (1 year 4 months)
Provided technical support by solving issues, training users, and managing system administration tasks. Participated in inventory and system updates to enhance operational efficiency.
AO
Sales Consultant / Warehouse Coordinator
Apranga OÜ
Aug 2020 - Oct 2021 (1 year 2 months)
Managed customer service and goods inventory while coordinating with international partners. Utilized inventory software to streamline operations.
SO
Sushi Chef
Sushimon OÜ
Dec 2018 - Nov 2019 (11 months)
Prepared Japanese cuisine and managed supply orders while providing excellent customer service in a fast-paced environment.
EO
Client Specialist
E.N.CO Retail OÜ
Apr 2017 - Aug 2017 (4 months)
Engaged with clients to provide support and assistance, ensuring a positive customer experience.
Education
Degrees, certifications, and relevant coursework
DA
Design Alchemy
Intensive Course, Web Design
2025 - 2025
Participated in a 3-month intensive program on website and poster design, covering fundamentals and theory of web design.
TT
Tallinna Tööstushariduskeskus
Junior IT Systems Specialist, IT Systems
2020 - 2022
Studied to become a Junior IT Systems Specialist, focusing on IT systems and support.
BK
BCS Koolitus
Social Media Specialist, Social Media
2020 - 2020
Completed a 176-hour course covering IT, office software, and design of promotional and informational materials.
LÜ
Läänemaa Ühisgümnaasium
Secondary Education, Economics
2013 - 2016
Completed secondary education with a focus on the Economic Track, gaining foundational knowledge in economics.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
EstoniaAuthorized to work in
Portfolio
behance.net/katyatrynovaSocial media
Job categories
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