Jeanne Pancurak

I’ve spent years helping residents and prospective tenants through every step of the leasing process, from greeting and qualifying applicants to handling inquiries and maintenance requests. I’m known for clear, professional communication and a customer-first approach that builds trust on both sides of the landlord–tenant relationship.

In my current role as an Administrative Assistant/Customer Service professional, I support a small seasonal business while providing customer support to over 3,000 customers. I schedule appointments, respond to questions by phone, email, and social media, maintain customer lists, and process payments using Intuit/Quickbooks and Square.

Earlier in my career, I worked as a Leasing Consultant for Princeton Court Apartments, where I supported 200+ residents and served as the liaison between landlord and residents. I managed applications, credit checks, rental histories, and created lease agreements, while also processing maintenance requests and responding to inquiries in a timely fashion.

I also served as a Leasing Consultant/Assistant to Property Manager for Deer Creek & Hunters Glen Apartments, assisting with daily correspondence and helping with annual renewals and increases. With my knowledge of lease agreements, Tenant/Landlord Law, and Fair Housing laws, I bring both accuracy and calm problem-solving to every situation.