jeanetta agatha

Analyzed customer data using SQL and Excel to identify churn patterns and key business metrics. Identified three customer segments using the Elbow Method and Silhouette Score (0.602) and created a Power BI dashboard to visualize segments, KPIs, and model evaluation results.

Analyzed customer data using SQL and Excel to identify churn patterns and key business metrics. Built an interactive dashboard with Python, FastAPI, and Chart.js to visualize customer behavior and business insights, and developed KPI views and analytical insights to inform customer-retention strategies.

Contributed to program planning and implementation, collaborating with members to support organizational activities.

Supported internationally oriented programs and coordinated communication with internal and external stakeholders.

Guided new students during orientation and coordinated with facilitators to support smooth program delivery.

Supported competition planning and execution and coordinated team activities.

Developed a web-based digital marketplace supporting 99+ product listings. Contributed across design and development, balancing technical requirements with responsive, user-friendly interfaces.

Facilitated communication between participants and the organizing committee and supported event execution.

Developed a responsive restaurant website and digital menu to support the business's online presence. Implemented website functionality and addressed technical needs in coordination with the project team.

Redesigned 15+ pages of an online training platform using Figma. Applied a structured component library to improve interface consistency and navigation, reducing design-to-development handoff time by 20%.

Grade: 3.70/4.00

Pursuing an undergraduate degree in Information Systems with a GPA of 3.70/4.00, expected to graduate in 2028.

Completed certification in Cloud Computing Fundamentals.

Completed certification in Data Analysis with Tableau and Excel.