
Jazmyn Solano
@jazmynsolano
Nonprofit operations manager at West Volusia Habitat for Humanity who helped grow ReStore revenue to nearly $500,000.
What I'm looking for
At West Volusia Habitat for Humanity, I directed daily ReStore operations and developed training plans, checklists, and procedures for employees and volunteers. I also led adoption of the Thrift Cart point-of-sale system and trained staff and volunteers on its processes.
I contributed to annual revenue growth from approximately $100,000 to nearly $500,000 through operational improvements and community engagement. Earlier, at Intuit, I supported customers with QuickBooks Desktop and payroll workflows.
Experience
Work history, roles, and key accomplishments
ReStore Manager
West Volusia Habitat for Humanity
Dec 2020 - Sep 2026 (5 years 9 months)
Directed daily nonprofit retail operations, coordinating staffing, volunteer schedules, inventory, donation intake, customer service, and administrative workflows. Developed training plans and standard procedures, onboarding and coaching approximately 600–700 employees and volunteers.
Provided high-volume inbound support for QuickBooks Desktop and payroll functions, explaining technical workflows, documenting cases, and guiding customers through account and software issues.
Inbound Pharmacy Customer Service Representative
Optum Rx
Feb 2016 - Nov 2016 (9 months)
Assisted members, pharmacies, and providers with prescription benefits and account concerns, researching issues, coordinating escalations, and protecting confidential information under HIPAA requirements.
Education
Degrees, certifications, and relevant coursework
University of Arizona Global Campus
Bachelor's Degree, Operations Management & Data Analysis
2026 -
Pursuing studies in Operations Management and Data Analysis, with an expected completion in the future.
University of Texas
Certificate of Retail Management, Retail Management
Earned a Certificate of Retail Management in March 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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