At Bata Shoe Company, I lead end-to-end store operations in Nakuru, consistently working toward daily and monthly sales targets. Through improved merchandising, active selling, and daily team targets, I've increased monthly sales performance by 10–25% and reduced stock variances and shrinkage by 50%.
I've grown from Sales Assistant and Cashier into Store Manager, combining customer service, cash control, merchandising, staff coaching, reporting, and stock management. I use POSWorx, Retail Pro, Lightspeed, Zoho, Senri, Microsoft Excel, Power BI, and QuickBooks to keep operations accurate, productive, and customer-focused.
