Javier Irizarry
@javieririzarry
AI literacy educator and senior tech coordinator driving digital equity through measurable, data-informed learning programs.
What I'm looking for
I’m an AI literacy educator and program leader focused on advancing digital equity for justice-impacted and underserved communities. I design and deliver high-impact learning programs that produce measurable outcomes, including a 66% increase in course completion rates and the launch of the first AI classes inside a New York State prison and NYC jail.
In my current role, I lead AI literacy and digital skills programming across reentry, community, and transitional housing sites, serving hundreds of adult learners annually. I’ve designed and facilitated 80+ learning experiences, improved program workflows, and helped drive a 110% increase in completed technology assessments through data-informed planning and continuous improvement, while managing grant compliance and reporting.
Previously, I expanded multi-site digital skills initiatives by delivering instruction to 200+ learners and growing partner sites from 2 to 5. I also bring a strong technical support foundation from serving as a Desktop Support Specialist (including Bloomberg Terminal environments) and an equity-centered case management background from managing a 60+ client caseload—so I blend practical technology fluency with culturally responsive, learner-first instruction.
Experience
Work history, roles, and key accomplishments
Senior Tech Coordinator
John Jay College Institute for Justice and Opportunity
May 2024 - Present (2 years)
Led AI literacy and digital skills programming across reentry, community, and transitional housing sites, serving hundreds of adult learners annually. Designed 80+ learning experiences that drove a 66% increase in course completion and launched the first AI classes inside a New York State prison and NYC jail.
Tech Coordinator
John Jay College Institute for Justice and Opportunity
May 2023 - May 2024 (1 year)
Delivered digital literacy instruction for reentry and community-based programs, supporting 200+ learners in building foundational technology skills. Developed and planned multi-site workshops, expanding partner sites from 2 to 5 and providing one-on-one coaching to improve learner confidence and job readiness.
Desktop Support Specialist
America Infosys
Mar 2021 - May 2023 (2 years 2 months)
Provided multi-channel technical support to Bloomberg staff across New York offices, resolving an average of 17 tickets per day and exceeding productivity benchmarks. Deployed and configured end-user hardware and troubleshot complex Bloomberg Terminal environments, supporting minimal downtime for financial professionals.
Senior Case Manager
Safe Horizon
Sep 2017 - Feb 2021 (3 years 5 months)
Managed a caseload of 60+ domestic violence clients, conducting safety assessments and developing individualized risk management plans. Advocated across DA’s office, NYPD, NYCHA, courts, employers, schools, and partner agencies while maintaining accurate records in case management systems.
Education
Degrees, certifications, and relevant coursework
Lehman College
Bachelor of Arts, Psychology
Earned a B.A. in Psychology from Lehman College in 2013.
Borough of Manhattan Community College
Associate of Arts, Liberal Arts
Earned an A.A. in Liberal Arts from Borough of Manhattan Community College in 2008.
Availability
Location
Authorized to work in
Job categories
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