Javier Cardenas-Ramos

• Support a Tableau-to-Looker migration, translating established dashboards and reporting requirements into Looker analytics assets.
• Use a Looker Development Lifecycle (LDLC) workflow in Claude to structure migration development, analysis, and validation.
• Review source reporting logic, metrics, and data models to preserve business meaning and promote reliable, consistent reporting.

• Owned customer-facing operations, implementation support, BI/analytics, and product feedback loops for healthcare AI voice agent deployments.
• Built and refined Metabase dashboards, operational reporting, and SQL-based analytics workflows to track call outcomes, confirmation rates, escalation patterns, voicemail trends, language behavior, and customer adoption.
• Translated customer workflows a

• Managed customer relationships and renewals pipeline for data analytics and BI clients, ensuring retention, contract continuity, and measurable customer value.
• Supported pre-sales and expansion motions by translating business needs into analytics strategies, scoping implementation paths, and communicating technical value to stakeholders.
• Acted as primary liaison between clients, sales, deliv

As a Senior Looker Consultant at Bytecode, I empower clients to harness the full potential of their data through tailored analytics solutions. My responsibilities include:

Data Modeling and Visualization: Develop LookML data models, reports, and dashboards to provide clients with actionable insights and answers to critical business questions.

Optimization Guidance: Advise clients on best practic

As a Delivery Manager at Bytecode, I was responsible for driving success in Growth engagements by ensuring seamless project delivery and alignment with client needs. My role involved:

Client Liaison: Acted as the primary point of contact for Growth engagements, fostering strong client relationships and understanding their objectives.

Delivery Oversight: Managed the delivery process, ensuring the

As a Senior Analyst in Enterprise Data at Elastic, I played a key role in delivering and implementing data and insights initiatives across the organization. Key responsibilities included:

Data Integration and Reporting: Designed, developed, and implemented data integration processes to support monthly quantitative analysis, financial metrics reporting, and insights across four global territories

As a Specialist in Audit Analytics at Florida Blue, I delivered critical data analytics support to multiple departments within the Corporate Affairs Group. My responsibilities included:

Data Management and Reporting: Developed and maintained custom reports and procedures in SAS and SQL to acquire, transform, and manage complex Claims and Enrollment datasets.

Internal Audit Enhancement: Strengthe

As a Data and Analytics Senior Analyst at EY, I supported Wholesale Banking clients through extensive engagements that involved:

Stakeholder Engagement: Led client interviews and process walkthroughs to capture business requirements and refine project scope.

Regulatory Compliance Documentation: Documented technical processes, data flows, data lineage, risks, and controls to ensure adherence to r

Worked as Data and Analytics Analyst at EY.

Worked as Data and Analytics Associate Analyst II at EY.

As a Junior Data Analyst at Novus Informatics, I supported healthcare organizations in optimizing their supply chain data through:

SQL-Based Data Integration: Built and configured pattern-based SQL logic scripts to integrate client data with data management platforms.

ETL Development Lifecycle: Followed the full Development Life Cycle for ETL and data integrations, from requirements gathering an

• Educate students about Career Services events, online resources and tools, as well as managing the new HIRE-UT online database (launched in September 2014).

• Assist with on-campus recruiting events, workshops, information sessions, and job fairs.

• Work high volume, fast-paced walk-in hours for students.

The summer internship program 2014 at Baker Hughes allowed me to apply my knowledge and academic practice in a multinational corporation. The IT Supply Management Office (SMO) allowed me to interact with other IT pillars, as well as consultants from other IT procurement companies. Overall, during this experience I was able to:

• Collaborate with other teams in numerous projects, among those: SMO

As a SpotifyU Campus Influencer, I was responsible for driving awareness, engagement, and excitement for Spotify within the University of Tampa community through strategic partnerships, sponsored events, and word-of-mouth.

• Researched pharmaceutical products and marketing potentials.

• Consolidated drug catalog of over 200,000 products from 12 European countries down to 500.

• Facilitated in summarizing results for upper management using MS Excel.

As an office assistant at University of Tampa Office of Residence Life, I was responsible for:

•Providing excellent customer service when handling housing concerns from students and parents.

•Managing administrative tasks through the use of the higher education management software Jenzabar EX.

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