Open to opportunities

Javier Cadena

@javiercadena

Message

I am a vendor governance leader optimizing supplier performance, compliance, and strategic vendor ecosystems.

Mexico

Message

What I'm looking for

I seek a leadership role in vendor governance or supplier management where I can drive compliance, cost optimization, and resilience using SRM, analytics, and cross-functional collaboration in regulated environments.

I am a vendor governance leader with a cross-functional mindset and a proven ability to bridge operational needs with strategic impact.

I led regional vendor governance across the Americas as deputy director of Supplier Management, acting as an SRM subject-matter expert and driving capability-building, compliance consolidation, and post-audit action plans to strengthen controls and audit readiness.

I have managed strategic relationships with global IT and non-IT vendors, co-led development of a ServiceNow module for end-to-end vendor lifecycle, and progressed from operational roles to strategic supplier and KPI governance across LatAm.

I leverage certifications in ITIL, Scrum, and ISO 27001 plus AI and data analytics training to anticipate risks, identify cost opportunities, and deliver service excellence in regulated, fast-paced environments focused on compliance, sustainability, and long-term value.

Experience

Work history, roles, and key accomplishments

Deputy Director, Supplier Management

HSBC Mexico

Aug 2024 - Jun 2025 (10 months)

Led vendor governance across North and South America, aligning regional operations with global risk and compliance frameworks and improving audit readiness. Designed SRM capability programs, adapted global SRM for the U.S. market, and drove root-cause analyses to close SLA/KPI gaps.

Risk & Compliance Contract Management Root Cause Analysis Stakeholder Management ServiceNow

Vendor Manager, Grupo Bimbo

Grupo Bimbo

Jul 2022 - Aug 2024 (2 years 1 month)

Managed strategic IT and non-IT vendor relationships and implemented governance frameworks to ensure service performance and financial traceability. Co-led development of a ServiceNow module to manage end-to-end vendor lifecycle and delivered reporting insights linking vendor data to operational impact.

Vendor Management ServiceNow Contract Management Stakeholder Management Reporting Risk Mitigation

Vendor Governance Coordinator

Seguros Monterrey New York Life

Jul 2020 - Apr 2022 (1 year 9 months)

Ensured contract compliance and monitored third-party IT service delivery, resolving SLA deviations and supporting procurement, billing validation, and regulatory audits. Coordinated cross-functional stakeholders across Risk, Finance, and IT to strengthen vendor oversight.

Compliance SLA Management Procurement Support Billing Validation Audit Support Risk Management

Infrastructure Supplier Management Lead

D4 Consultores

Jul 2016 - Jul 2020 (4 years)

Advanced from operational roles to strategic vendor governance and infrastructure oversight for MetLife, managing IT and BPO vendors across LatAm and overseeing SLAs, scorecards, and service continuity. Supervised infrastructure projects with global PMO teams to ensure delivery and regulatory compliance.

Vendor Management Project Management Compliance IT Service Continuity PMO Stakeholder Management