I've spent 10 years at Amazon Web Services building and operating production AI, distributed systems, and full-stack platforms. Most recently, I led generative AI capabilities for AWS Health AI and Amazon Bedrock, including RAG pipelines, evidence grounding, retrieval evaluation, and clinical-documentation workflows.
I improved retrieval relevance by 15%, reduced unsupported responses by 25%, and lowered p95 workflow latency by 28% through retrieval tuning, prompt refinement, asynchronous processing, and batching. I also built traceable citation and evidence-linking experiences across React, TypeScript, Python services, retrieval systems, and model-invocation workflows.
Across AWS Systems Manager Incident Manager, AWS Developer Tools, and Amazon Connect, I've delivered reliable full-stack products that improve incident response, test validation, performance, and operational workflows.
