Open to opportunities

Andre Merced

@andremerced1

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Senior AI Software Engineer with over 10 years of experience.

United States

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth, where I can leverage my AI expertise to create impactful solutions.

As a Senior AI Software Engineer with over 10 years of experience, I specialize in building intelligent software solutions across various industries, including Marketing, Healthcare, and Education. My expertise lies in leveraging AI and machine learning models to create tools that enhance operational efficiency and customer engagement. I take pride in my ability to collaborate with diverse teams to solve complex technical challenges and deliver impactful results.

Throughout my career, I have successfully designed and deployed advanced AI systems, such as the AI Reasoning Engine for Salesforce, which improved marketing automation and personalized content generation. My work at Amazon involved leading the development of scalable software solutions that enhanced patient care through innovative machine learning applications. I am passionate about using technology to drive meaningful change and continuously strive to improve processes and outcomes.

Experience

Work history, roles, and key accomplishments

AI Engineer

Salesforce

Jun 2022 - Apr 2025 (2 years 10 months)

Designed and deployed Atalas, an AI Reasoning Engine using Large Language Models (LLMs) to enhance marketing automation, personalized content generation, and customer intelligence within Salesforce Marketing Cloud. Improved Salesforce's AI infrastructure with secure data handling and compliance-focused policies like zero data retention and content moderation.

Python LangGraph LLMs)AWS GCP Docker Kubernetes Vector Databases REST APIs MLFlow

Senior Software Engineer

Amazon

Mar 2018 - Jun 2022 (4 years 3 months)

Led the design and development of scalable software and machine learning solutions for Amazon’s healthcare initiatives, using Node.js, Python, and advanced language models to improve patient care and operational efficiency. Created data pipelines using Apache Spark and SQL to process over 500 million daily events, enabling real-time analytics for healthcare metrics.

Node Python SQL Apache Spark TensorFlow PyTorch AWS S3 EC2 Lambda DynamoDB Git Jenkins

Full Stack Developer

Coursera

Jul 2016 - Mar 2018 (1 year 8 months)

Engineered scalable React-based learning interfaces integrated with robust Node.js microservices, delivering a seamless and reliable educational experience to millions of learners with 99.9% uptime. Designed and implemented robust event streaming pipelines with Apache Kafka, processing over 100 million daily events to enable real-time dashboards and personalized course recommendations.

React Node Apache Kafka Apache Spark Apache Airflow Python AWS DynamoDB Docker Kubernetes

Education

Degrees, certifications, and relevant coursework

National University of Singapore

Master of Science, Computer Science

2014 - 2016

Pursued a Master of Science in Computer Science, focusing on advanced topics and research in the field. Enhanced expertise in specialized areas of computer science through rigorous coursework and projects.

National University of Singapore

Bachelor of Science, Computer Science

2011 - 2014

Completed a Bachelor of Science in Computer Science, gaining foundational knowledge in programming, algorithms, and data structures. Developed strong problem-solving skills applicable to various computing challenges.