Open to opportunities

Jasmyn Brown

@jasmynbrown

Message

Community-focused marketing professional with a passion for storytelling.

United States

Message

What I'm looking for

I am looking for a role that fosters creativity and community engagement, with opportunities for growth and collaboration.

I am a passionate advocate for storytelling and community engagement, thriving at the intersection of culture, strategy, and connection. My career has been dedicated to building vibrant, authentic communities that amplify brand values and create meaningful relationships. I specialize in crafting programs and initiatives that celebrate diversity, foster collaboration, and inspire loyalty.

Currently, I serve as the Regional Community Manager at The Whitaker Group, where I design and execute community initiatives for various retail platforms. My role involves identifying community needs, managing program execution, and building strong relationships with community members and partners. I am driven by the belief that a brand's culture is its greatest asset, and I love helping organizations bring that culture to life.

Experience

Work history, roles, and key accomplishments

Current

Artist | Designer

Current

Jazart Studio

May 2020 - Present (5 years 3 months)

Operated as an artist and designer, focusing on creative projects. This role involved independent work in the art and design space.

Art Direction Graphic Design Visual Arts Digital Art Brand Identity Project Management Illustration

Current

Regional Community Manager

Current

The Whitaker Grp

Jun 2023 - Present (2 years 2 months)

Designed, managed, and executed community initiatives for retail-connected community platforms, including Hand Wash Cold, beSocial, Jaide Atelier, and APB YOU. Identified opportunities to address community needs through innovative programs and partnerships, managing all aspects of program execution from planning to resource allocation.

Community Management Program Execution Partnership Development Event Planning Budget Management Data Analysis Cross Functional Collaboration Logistics Coordination

Event Ambassador Lead

Topgolf

Oct 2019 - Jun 2023 (3 years 8 months)

Collaborated with clients to understand event goals and created tailored event proposals, including packages, menus, and schedules. Coordinated logistics such as booking spaces, organizing catering, and arranging equipment, while providing exceptional customer service to ensure client satisfaction.

Event Planning Customer Service Logistics Coordination Client Relations Sales Support Team Collaboration Event Management Software Upselling Scheduling

Patient Service Representative

Cencora

Oct 2018 - Present (6 years 10 months)

Handled inbound phone inquiries and general program inquiries, determining eligibility for support programs like PAP and Medicaid. Provided excellent customer service, resolved customer requests, and escalated complaints as needed.

Customer Service Inbound Data Reporting Patient Support Communication

Benefits Specialist

Cencora

Oct 2017 - Present (7 years 10 months)

Collected and reviewed patient insurance information to complete the benefit verification process. Verified patient-specific benefits and precisely documented specifics for various payer plans, including coverage, cost share, and access options.

Benefit Verification Insurance Claims Documentation Healthcare Administration Customer Support Compliance

Creative Director

Oya Lounge

Aug 2016 - Oct 2017 (1 year 2 months)

Developed ideas for projects and campaigns, setting deadlines and goals for team members. Managed and led a creative team, helping the lounge understand the business side of the creative process, including budgets and stakeholders.

Creative Direction Team Leadership Project Management Budget Management Stakeholder Management Trend Analysis Event Planning Campaign Development Business Acumen Scheduling

Retail Sales Associate

Charlotte Russe

Jun 2013 - Jan 2015 (1 year 7 months)

Assisted customers with product selection, provided styling advice, and processed sales transactions. Maintained visual merchandising standards and contributed to a positive shopping environment.

Retail Sales Customer Service Merchandising Product Knowledge Inventory Management Visual Merchandising Team Collaboration Communication

Bartender

Sheraton Hotels & Resorts

Jan 2015 - Present (10 years 7 months)

Provided bartending services, preparing and serving alcoholic and non-alcoholic beverages to guests. Maintained a clean and organized bar area, ensuring compliance with all health and safety regulations.

Bartending Customer Service Inventory Management Food Safety Upselling Team Collaboration

Education

Degrees, certifications, and relevant coursework

North Carolina Agricultural and Technical State University

Bachelor of Science (B.S.), Sports Science & Fitness Management

2012 - 2016

Studied Sports Science & Fitness Management at North Carolina Agricultural and Technical State University. Focused on understanding the principles of sports science and fitness management.