Open to opportunities

Janice Azar

@janiceazar

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Certified mortgage and real estate professional driving compliant, efficient loan operations.

United States

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What I'm looking for

I seek a role leveraging my mortgage processing and compliance expertise where I can improve workflows, mentor teams, and ensure regulatory adherence in a client-focused organization.

I am a certified mortgage and real estate professional with broad experience in loan processing, underwriting support, compliance, and case management. I consistently manage high loan volumes while maintaining regulatory accuracy and delivering strong client service.

Throughout my career I have implemented process improvements that doubled efficiency in prior roles, trained new staff, and earned recognition such as a $10M CRA Loan Processor Award. I am skilled with Salesforce/CRM systems, credit and financial analysis, and HUD-focused housing counseling.

I bring a detail-oriented, organized approach and a track record of meeting closing deadlines, improving collection timelines, and ensuring adherence to federal and state regulatory standards. I thrive in fast-paced environments where compliance, operational excellence, and client outcomes matter.

Experience

Work history, roles, and key accomplishments

Current

Housing Stability Advisor

Current

NeighborWorks Blackstone River Valley

Jan 2023 - Present (2 years 10 months)

Delivered HUD-certified counseling, guided clients in credit repair, budgeting, and loan education, and collaborated with nonprofit partners to secure housing solutions.

HUD Counseling Budgeting Client Advocacy Partnership Development

Case Manager

Behavioral Health Group

Jan 2023 - Jan 2025 (2 years)

Managed client care from admission to discharge, ensured compliance with state and regulatory standards, and prepared documentation for reimbursement, assessments, and court proceedings.

Case Management Regulatory Compliance Documentation Care Coordination Behavioral Health

Default Counselor

Rhode Island Housing

Jan 2022 - Jan 2023 (1 year)

Managed delinquent accounts, maintained and reconciled billing portals, and improved collection timelines through proactive client communication.

Collections Client Communication Negotiation

Senior Loan Processor

Intercontinental Capital Group

Jan 2021 - Dec 2021 (11 months)

Processed 80+ loans monthly, verified documentation for accuracy and compliance, coordinated with underwriters and third parties, and implemented process improvements that increased efficiency by 100%.

Loan Processing & Compliance Documentation Review Underwriting Process Improvement

Senior Mortgage Loan Processor

Loan Depot / Guaranteed Rate

Jan 2020 - Jan 2021 (1 year)

Analyzed and prepared loan files for underwriting, consistently met 30-day closings, trained new processors, and exceeded monthly loan benchmarks in a remote role.

Mortgage Processing Underwriting Training