James Lee

Taught and supervised students in structured martial arts programs while maintaining strong communication with students and parents. Supported scheduling and daily operations to keep the learning environment organized.

Managed day-to-day operations for a small construction business, coordinating project schedules and relationships with contractors and clients. Prepared estimates and invoices, maintained project documentation, and ensured regulatory and licensing requirements were met.

Served as the primary point of contact for walk-in clients seeking personal lines insurance services. Coordinated with insurance carriers on documentation and policy servicing while maintaining organized client records and policy files.

Managed intake and setup of accident and injury cases, ensuring documents were prepared for submission to insurance companies. Maintained organized case files and handled client communications, including coordination of medical records for claims documentation.

Activities and societies: Client relationship management; administrative support; insurance documentation; bilingual English & Korean; Microsoft Office (Word, Excel).

Completed an Associate of Science in Digital Arts and Design at Queensborough Community College.