Open to opportunities

jamesha Marshall

@jameshamarshall

Message

I am an experienced retail and operations manager focused on customer service.

United States

Message

What I'm looking for

I'm seeking a leadership role where I can manage teams, improve customer experience, apply IT/cybersecurity knowledge, and grow professionally in a supportive, stable workplace.

I am a seasoned manager with extensive hands-on experience leading retail and service teams, responsible for opening and closing, cash and deposit handling, hiring, scheduling, and maintaining a positive, productive work environment. I consistently supported staff emotionally and operationally to deliver strong customer service and sales results.

I bring practical technical skills across Microsoft Office tools, basic web and computer repair knowledge, and cybersecurity familiarity, alongside trade experience in painting and supervisory roles. I seek to apply my operational leadership and technical aptitude to help a team run smoothly and meet business goals.

Experience

Work history, roles, and key accomplishments

Current

Spark Driver

Current

Walmart

Jan 2022 - Present (3 years 8 months)

Picked up and delivered groceries and returned items for customers as a Walmart Spark Driver, ensuring timely deliveries and accurate order handling since 2022.

Delivery Order picking Customer Service Time Management

Manager

Omni Plaza

Feb 2015 - Jul 2019 (4 years 5 months)

Managed Omni Plaza operations from 2015-02-02 to 2019-07-31, overseeing opening/closing, bank deposits, hiring, scheduling, vendor ordering, and customer service to maintain daily operations.

Operations Management Hiring Scheduling Vendor Ordering Customer Service

Manager

MCM Painting

Jun 2005 - Aug 2009 (4 years 2 months)

Managed painting operations from 2005-06-12 to 2009-08-24, supervising prep work, crews, payroll, and site management to deliver projects on schedule.

Painting Supervision PrEP Payroll Team Leadership Equipment Maintenance

Sales Clerk / Cashier

TJ Maxx

Jan 2007 - Mar 2009 (2 years 2 months)

Worked as sales clerk and cashier (2007-01-01 to 2009-03-24), handling jewelry sales, layaway, backroom stocking, fitting room assistance, and achieving high in-store credit sales.

Retail Sales Layaway Stocking Fashion Consulting Customer Service

Painter / Office Assistant

Color Coating

Jan 2019 - Present (6 years 8 months)

Performed painting and office support duties including painting, filling out daily reports, submitting weekly timesheets, and inspecting lift equipment.