James Dykes

Create security operations documentation for users with varying levels of expertise, including SOPs, job aids, forms, and manuals. Manage scheduled content reviews and partner with process owners and subject matter experts to deliver clear, concise documentation aligned with organizational brand, voice, and style guidance.

Designed and launched the document lifecycle process for Gigafactory Texas battery cell division, including governance, reporting, and a centralized ticketing system in Jira. Established and maintained a repository of 1,500+ documents with version and access control, and created and revised 700+ manufacturing instructions supporting initial factory ramp-up.

Managed document center operations to ensure compliance with regulatory and quality standards and supported internal and external audits. Coordinated issuance of 450+ batch records and reviewed, edited, and released 200+ document change requests to ensure adherence to SOPs.

Oversaw daily production operations of the conformal coating line, ensuring adherence to safety, quality, and process standards. Developed and maintained documentation for operation of new and existing machinery and standardized workflows for production teams.

Created and updated manufacturing instructions from engineering drawings, bill of materials (BOMs), and product documentation to support new product introduction (NPI). Managed engineering change documentation across 130+ active products and collaborated with engineering and production teams to perform gap analysis.

Created 60+ new process instructions per month for the production pilot line, streamlining product throughput.

Developed, trained, and coached a team of 12 production associates and identified and implemented a waste-reduction initiative, generating $85K-$100K in annual savings.

Bachelor of Arts in English from the University of North Texas, completed in 2009.