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Jamela User

@jamelauser

Software engineer at SleekSync building Voice AI and e-commerce features; developed LebanonGen, a deployed educational platform with an ML risk model.

Lebanon
Message

At SleekSync, I build React features for a Voice AI and e-commerce platform, connecting frontend components with backend APIs for call management and user workflows. I implemented a Call Outcome Panel and Call Log functionality, with automated tests for reliable handling of missing and empty outcomes.

I also contributed to SkillProof at TechTalks and built LebanonGen, a deployed full-stack educational platform. For LebanonGen, I developed a machine-learning risk component and a separate educational chatbot using Groq's Llama 3.3 API, and worked across its React frontend, REST APIs, MySQL database, authentication, and deployment.

Experience

Work history, roles, and key accomplishments

SL
Current

Software Engineer, Voice AI & E-commerce

SleekSync

Sep 2026 - Present (1 month)

Built React features for a Voice AI and e-commerce platform, integrating frontend components with backend APIs to support call management and user workflows. Implemented a Call Outcome Panel and Call Log functionality with automated tests.

TE
Current

Software Engineering Intern

TechTalks

Aug 2026 - Present (2 months)

Implemented features for SkillProof, a technology platform for verified student projects, using Next.js, React, Node.js/Express, PostgreSQL and token-based authentication. Worked in a GitHub-based team workflow with feature branches, pull requests, code reviews, testing, and collaborative issue tracking.

LU

Full Stack Website Development Intern

Lebanese International University

Feb 2026 - Jun 2026 (4 months)

Built and deployed a full-stack web application using React, Node.js/Express and MySQL, developing RESTful APIs and a relational database for managing application data.

FF

Database & IT Volunteer

Fekra Project (NGO Foundation)

Jan 2024 - Jan 2026 (2 years)

Managed and maintained records for approximately 300 students in Excel/spreadsheets, ensuring data accuracy, consistency, and confidentiality. Organized record-keeping processes and provided technical support to staff.

Education

Degrees, certifications, and relevant coursework

Lebanese International University logoLU

Lebanese International University

Bachelor's Degree, Information Technology

2023 - 2026

Grade: 3.76

Pursued a Bachelor's degree in Information Technology, graduating with a GPA of 3.76.

Cisco Networking Academy logoCA

Cisco Networking Academy

CCNA: Switching, Routing, and Wireless Essentials, Networking

Completed CCNA certification course on switching, routing, and wireless essentials.

CA

Cisco Networking Academy

Network Security, Network Security

Completed a network security certification course.

Cisco Networking Academy logoCA

Cisco Networking Academy

CCNA: Enterprise Networking, Security, and Automation, Networking

Completed CCNA certification courses covering enterprise networking, security, and automation.

Cisco Networking Academy logoCA

Cisco Networking Academy

CCNA: Introduction to Networks, Networking

Completed CCNA certification course introducing networks.

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