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Jaimey Cherian

@jaimeycherian

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Logistics operations specialist and account handler driving data-led contract logistics performance.

United Arab Emirates

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What I'm looking for

I seek a mid-level logistics or account management role in a collaborative 3PL or e-commerce environment where I can improve operations, reduce costs, and drive client satisfaction.

I am a results-driven logistics professional with four years' experience in contract logistics, account management, and end-to-end supply chain operations. I manage high-volume client accounts and coordinate cross-functional teams to deliver operational excellence in 3PL environments.

At Aramex I serve as primary account handler for multiple high-value contract logistics clients, overseeing operations worth AED 2M+ annually, maintaining 99.2% on-time delivery and a 98% client satisfaction rating. I track KPIs, prepare reports, resolve exceptions, and led initiatives that cut transportation costs by 12% and improved delivery windows by 20%.

I am proficient with WMS platforms (Infor, Omniful, Increff), advanced Excel, and reporting tools, and I focus on process optimization, stakeholder communication, and data-driven decision-making to improve service levels and reduce costs.

Experience

Work history, roles, and key accomplishments

Current

Control Tower Executive

Current

Aramex Emirates LLC

Jan 2022 - Present (4 years 2 months)

Serve as primary account handler for multiple contract logistics clients managing end-to-end operations worth AED 2M+ annually, achieving 99.2% on-time delivery and 98% client satisfaction through KPI-driven process improvements.

Account Management Increff)KPIs Exception Management Process Optimization Transportation Coordination Data Analytics

Last Mile Coordinator

Three Star Courier and Warehousing

Mar 2021 - Oct 2021 (7 months)

Monitored last-mile delivery operations for 500+ daily shipments in Kochi, achieving 97% on-time delivery and reducing customer complaints by 28% through route optimization and partner coordination.

Last Mile Operations Route Planning Partner Management performance reporting Logistics Coordination

Site Administrator

Craft Engineering Services

Oct 2019 - Jan 2021 (1 year 3 months)

Supported procurement and inventory management for construction site materials, maintained accurate stock records, and improved project coordination by managing vendor documentation and reporting.

Inventory Management Procurement Support Vendor Management Reporting & Compliance