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Jaideep Rajawat

@jaideeprajawat

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Senior delivery professional with expertise in Agile and program management.

India

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What I'm looking for

I am looking for a role that fosters innovation, values collaboration, and offers opportunities for professional growth.

I am a senior delivery professional with nearly 17 years of experience in Agile delivery, Scrum leadership, and program management. Throughout my career, I have successfully led cross-functional teams across various domains, including healthcare, IoT, logistics, eCommerce, and eLearning. My most notable achievement includes leading the delivery of a scalable marketplace platform utilized by over 1,500 marketplaces in more than 80 countries, significantly enhancing client success and operational efficiency.

In my recent role as Sr. Director at Faberwork LLC, I optimized regression suite execution, reducing runtime from 24 hours to under 8 hours through strategic enhancements. I also resolved 95% of legacy client issues, showcasing my commitment to client satisfaction and operational excellence. My leadership has been recognized with back-to-back annual performance awards, reflecting my dedication to maintaining high standards in delivery and team management.

Experience

Work history, roles, and key accomplishments

Sr. Director (Delivery)

Faberwork LLC

Aug 2023 - Present (2 years)

Optimized regression suite execution by reducing runtime from 24 to under 8 hours through enhancements to Selenium Grid setup and automation code for ACUITYnxt. Resolved 95% of legacy client issues by reducing open backlog from 300+ to under 15 through structured team management in the Xirgo project.

Selenium Grid Optimization Test Automation Jira Confluence SLA Management

Senior Program Manager

Successive Digital

Sep 2020 - Present (4 years 11 months)

Led global delivery of a scalable marketplace platform used by 1,500+ marketplaces across 80+ countries through Agile ceremony facilitation. Maintained high-priority issue count below 10 by leading 24/7 technical support operations across India and UK with structured escalation processes.

Agile Delivery Program Management Sprint Planning Stakeholder Management Cross Functional Team Leadership

Product Owner

Innovify

Jan 2020 - Present (5 years 7 months)

Worked as a Product Owner for 6 months.

Product Ownership Agile Methodologies Product Management

Tech Lead QA / Pseudo Product Owner

InTimeTec

Jul 2010 - Present (15 years 1 month)

Enabled successful global deployment of Cartos Suite for HP by shaping product requirements, maintaining backlog, and driving iterative delivery as Pseudo Product Owner. Delivered managed printer fleet solutions to clients like GE Money and BNP Paribas by executing end-to-end test strategy and ensuring quality delivery under tight deadlines as Tech Lead QA.

Backlog Management Test Strategy Quality Assurance Technical Support

Unknown

Redtray Interactive Solutions Pvt. Ltd.

Jan 2006 - Present (19 years 7 months)

Worked at Redtray Interactive Solutions Pvt. Ltd. from 2006 to 2009.

Project Management Software Development Client Relations

Education

Degrees, certifications, and relevant coursework

Mewar University

Executive MBA, Information Technology

Completed an Executive Master of Business Administration with a focus on Information Technology. This program enhanced my strategic leadership and management skills within the tech sector.

University of Rajasthan

B.A., History, Sociology, and Public Administration

Obtained a Bachelor of Arts degree with a triple major in History, Sociology, and Public Administration. This interdisciplinary study provided a broad understanding of societal structures and governance.