Jahnia Stevens
@jahniastevens
Results-driven project manager who standardizes processes and delivers cross-functional projects efficiently.
What I'm looking for
I am a results-driven project manager with diverse experience across insurance, technology, and entrepreneurial ventures, skilled at leading cross-functional teams, standardizing processes, and delivering projects from launch to completion. I have a strong track record of developing project templates, coordinating timelines and resources, conducting risk assessments, and implementing process improvements that increase productivity and operational consistency.
I combine hands-on insurance advisory and administrative experience with formal project management training to provide client-focused solutions and effective change management. I excel in stakeholder communication, budget and resource planning, data analysis and reporting, and driving measurable outcomes that exceed organizational and client goals.
Experience
Work history, roles, and key accomplishments
Project Manager
The Business Growth Team
Apr 2023 - Present (2 years 7 months)
Spearheaded startup-phase project planning and execution, standardized project templates to improve operational efficiency, and implemented process improvements that increased team productivity.
Analyzed client insurance needs, recommended and sold auto and property products, managed renewals, and guided clients through claims while resolving escalated inquiries to maintain high client satisfaction.
Insurance Administrator
Driasi
Feb 2021 - Apr 2022 (1 year 2 months)
Managed client records and correspondence, processed CCR requests and insurance program conversions, and supported internal process improvements to enhance team efficiency and customer retention.
Education
Degrees, certifications, and relevant coursework
Seneca College
Diploma in Professional Business Management, Business Management
Completed a Professional Business Management diploma covering business operations, management principles, and related coursework.
Sheridan College
Interior Design Studies, Interior Design
Pursued studies in interior design, covering design principles and applied studio work.
George Brown College
Project Management Certificate, Project Management
Completed a Project Management certificate focusing on project planning, execution, and process standardization.
Google Project Management Professional Certificate, Project Management
Completed the Google Project Management Professional certificate covering foundational project management practices and tools.
Availability
Location
Authorized to work in
Job categories
Skills
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