Jade Penny

I’m a customer-focused leader with extensive background in customer service excellence, inventory analytics, and building high-performing team culture. I’m self-motivated and dynamic, and I genuinely enjoy challenge, growth, and innovation—especially when it improves efficiency while keeping results timely and high quality.

At Walmart, I’ve progressed through Overnight Stocking Dairy/Frozen Lead, Overnight Team Lead, and Consumables Department Manager roles. I’ve led teams ranging from a small group to a team of 25 stockers, trained new and existing associates, and developed people into leadership roles—while reducing turnover and strengthening teamwork, adaptability, and forward thinking.

In my department manager work, I reduced asset loss and increased sales by ordering merchandise through analysis of sales data and profitability. I also consistently exceeded customer service standards with new and repeat customers, maintaining accuracy in inventory flow, product placement, and staging for the consumer.