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Ja’den Nelson

@jadennelson

Rehabilitation Technician focused on compassionate patient care, accurate documentation, and team coordination.

United States
Message

What I'm looking for

I’m seeking a higher-level healthcare or patient services role where I can combine 4+ years of patient care, documentation accuracy, and team coordination to support patients and teams with empathy and clear communication.

I’m a compassionate and adaptable healthcare professional with 4+ years of experience across patient care, guest management, and leadership. I’m known for positivity, focus, and strong communication—especially when supporting patients and collaborating with medical teams.

In my current role as a Rehab Technician at Encompass Health Rehabilitation Hospital, I support rehabilitation therapists in patient treatment plans and daily mobility exercises. I prepare, transport, and monitor patients, communicate progress to medical staff, and ensure safety and comfort while maintaining documentation accuracy.

Previously, as a Patient Care Technician at DaVita Dialysis, I prepared and disinfected dialysis machines and patient stations. I monitored patient vitals, delivered prescribed supplements during treatment, and provided compassionate, efficient care in collaboration with nurses.

Before fully focusing on healthcare, I led operations and customer-facing teams as a Guest Experience Manager at Cava, including training staff and managing inventory and budget control. Across my work history—from USPS customer support to beauty client education—I bring reliable time management, multitasking in fast-paced environments, and a consistent commitment to quality care and service.

Experience

Work history, roles, and key accomplishments

United States Postal Service logoUS

Assistant Rural Carrier

United States Postal Service

Nov 2022 - Feb 2023 (3 months)

Delivered mail and packages along assigned routes while providing customer support and maintaining postal accuracy under strict deadlines.

Education

Degrees, certifications, and relevant coursework

Columbus State University logoCU

Columbus State University

Bachelor of Science, Child Psychology

Pursuing a B.S. in Child Psychology at Columbus State University, with an anticipated graduation date of June 2025.

Tech stack

Software and tools used professionally

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