Ja’den Nelson
@jadennelson
Rehabilitation Technician focused on compassionate patient care, accurate documentation, and team coordination.
What I'm looking for
I’m a compassionate and adaptable healthcare professional with 4+ years of experience across patient care, guest management, and leadership. I’m known for positivity, focus, and strong communication—especially when supporting patients and collaborating with medical teams.
In my current role as a Rehab Technician at Encompass Health Rehabilitation Hospital, I support rehabilitation therapists in patient treatment plans and daily mobility exercises. I prepare, transport, and monitor patients, communicate progress to medical staff, and ensure safety and comfort while maintaining documentation accuracy.
Previously, as a Patient Care Technician at DaVita Dialysis, I prepared and disinfected dialysis machines and patient stations. I monitored patient vitals, delivered prescribed supplements during treatment, and provided compassionate, efficient care in collaboration with nurses.
Before fully focusing on healthcare, I led operations and customer-facing teams as a Guest Experience Manager at Cava, including training staff and managing inventory and budget control. Across my work history—from USPS customer support to beauty client education—I bring reliable time management, multitasking in fast-paced environments, and a consistent commitment to quality care and service.
Experience
Work history, roles, and key accomplishments
Supported rehabilitation therapists with patient treatment plans and daily mobility exercises, coordinating patient transport and monitoring while ensuring accurate health documentation and patient safety.
Prepared and disinfected dialysis equipment, monitored patient vitals, and provided prescribed supplements during treatment while partnering with nurses to deliver compassionate care.
Led a 15+ member team to ensure quality food service and safe operations, managing inventory, orders, and budget control to reduce waste and improve customer satisfaction.
Assistant Rural Carrier
United States Postal Service
Nov 2022 - Feb 2023 (3 months)
Delivered mail and packages along assigned routes while providing customer support and maintaining postal accuracy under strict deadlines.
Educated clients on skincare and makeup products, building personalized relationships that improved store sales by 15% through strong customer service.
Hostess / Banquet Server
St. Ives Country Club
Jan 2021 - Sep 2021 (8 months)
Coordinated guest seating, reservations, and event setups for large functions, delivering professional service to high-volume clientele.
Sales Marketing Agent
Cutco
Aug 2020 - Jan 2021 (5 months)
Presented virtual product demos, managed follow-ups and orders, and supported sales efforts through clear communication and organized customer interactions.
Education
Degrees, certifications, and relevant coursework
Columbus State University
Bachelor of Science, Child Psychology
Pursuing a B.S. in Child Psychology at Columbus State University, with an anticipated graduation date of June 2025.
Availability
Location
Authorized to work in
Job categories
Skills
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