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Jade Kevin Balocos

@jadekevinbalocos

Developer at DatalinkCreativeSolutionInc. who developed a paperless CRM for customer information, transactions, and records.

Philippines

Message

What I'm looking for

I'm targeting Developer, Application Support, Technical Support, IT Support, Service Desk, and IT Operations roles where I can combine software development knowledge with troubleshooting, testing, and user support.

At DatalinkCreativeSolutionInc., I developed and maintained a paperless CRM platform for customer information, transactions, and internal records. I also provided technical support and investigated application issues found during development, testing, and client use.

As an ITIntern, I assisted with basic hardware, software, and technical troubleshooting for users. I developed a queueing management system for the Capitol Government to organize customer and service transactions.

As CapstoneLeadDeveloper, I led development of a school ranking system website, covering its architecture, database design, and frontend and backend functionality. I coordinated development tasks and published the website.

Experience

Work history, roles, and key accomplishments

Software Engineer / Developer

Datalink Creative Solution Inc.

Developed and maintained a paperless CRM platform for managing customer information, transactions, and internal records. Provided technical support and troubleshooting for application issues during development, testing, and client use.

CRM Technical Support Troubleshooting Software Testing Bug Identification Issue Resolution

IT Intern

Datalink Creative Solution Inc.

Assisted with troubleshooting and resolving basic hardware, software, and technical issues for users. Developed a queueing management system for the Capitol Government to streamline customer/service transactions.

Troubleshooting Hardware Software Queue Management

Capstone Lead Developer

Datalink Creative Solution Inc.

Led the full-stack development of a school ranking system website, overseeing system architecture, database design, frontend and backend development, and overall system functionality. Coordinated development tasks and ensured the system met project requirements.

Fullstack Development System Architecture Database Design Frontend Backend Project Coordination