At Specialty Program Group, I supervise daily insurance accounting operations, including cash application and reconciliations. I also serve as an escalation point for discrepancies and cross-departmental accounting issues.
I identify process inefficiencies and implement improvements to increase accuracy and timeliness. I lead and mentor accounting staff, providing training and ongoing performance support.
Before becoming a supervisor, I managed cash application for multiple clients at Specialty Program Group. I created and analyzed spreadsheets to identify offsets or write-offs for clearing bad debt, and assisted in correcting discrepancies.
At Cardinal Health, I oversaw collection processes for current and past-due invoices and debits. I also discussed account status with clients and processed credit card payments for invoices.
