At West Monroe, I lead Generative and Agentic AI delivery across the Intellio® AI platform and client engagements. I shipped Intellio® Hopper, which automated migration of 1,300+ analytics reports for a multi-state healthcare payer and cut manual effort by about 80%.
I built production RAG pipelines over enterprise documents, lifting retrieval accuracy by about 35%, and engineered evaluation and observability layers for regulated AI. I also optimized inference cost and latency by about 40% through model-tier routing, caching, batching, and token budgeting.
Earlier at West Monroe, I developed predictive models for a specialty insurance carrier projected to add $20M in annual EBITDA. I also contributed to a HIPAA-compliant claims intake and prior-authorization platform that cleared 90% of a claims backlog in three months, reduced errors by 60%, and saved $500K annually.
