Jacob Gonzalez
@jacobgonzalez
Skilled Network Engineer dedicated to improving system efficiency and reliability.
What I'm looking for
I am a skilled Network Engineer with hands-on experience in configuring and troubleshooting network devices, managing LAN/WAN, and providing robust network security. My passion for advancing my career in networking drives me to continuously improve system efficiency and reliability. I have a strong background in system architecture and permissions management, which allows me to effectively optimize network performance.
In my current role at Enbridge, I configure and prepare SD-WAN devices and Cisco switches, ensuring proper equipment setup and tracking inventory for timely project completion. My experience at Disney/ESPN has honed my skills in monitoring international fiber circuits and troubleshooting network issues, where I collaborate with various teams to ensure 24/7 network stability. I am committed to supporting vendor teams and maintaining communication for successful project outcomes.
Experience
Work history, roles, and key accomplishments
Network Engineer
Enbridge Longview Project
May 2024 - Present (1 year 1 month)
Configured and prepared SD-WAN devices, Cisco switches, Avocent console servers, and Starlink dish kits, ensuring proper setup and secure packing for shipment of over 2000 devices. Managed inventory of hundreds of devices, coordinated with team leads for timely shipping, and supported vendor teams to meet project specifications.
Network Engineer
Disney / ESPN Network
Nov 2022 - Present (2 years 7 months)
Monitored international fiber circuits and Ethernet connections to ensure network stability, providing on-call support and troubleshooting network issues including BGP errors. Managed incident tickets and escalation processes using ServiceNow, monitored network health with Spectrum and Splunk, and assisted with network configurations and hardware preparations. Collaborated with various network tea
System Support Engineer
NTT
Jun 2021 - Present (4 years)
Performed root cause analysis and troubleshooting on system hardware and software, optimizing system speed and performance by assessing configurations. Installed and configured workstations and monitoring systems, and performed system updates to mitigate security risks.
Desktop Support Engineer
Western Midstream
Jan 2021 - Present (4 years 5 months)
Managed LAN/WAN installations and configurations, including backup and disaster recovery solutions. Provided on-call support on a rotating basis, addressing system issues and ensuring continuous network availability.
Technical Support Engineer
Cardinal Health
Jan 2019 - Present (6 years 5 months)
Provided end-user support, guiding them through troubleshooting and resolving network and system issues. Managed network hardware, assisted with software installations, and performed LAN/WAN administration, including the maintenance and integration of Virtual LANs (VLANs) to ensure network availability.
Education
Degrees, certifications, and relevant coursework
Lone Star College
Associate's Degree, Information Technology
Completed an Early College Program. Studied various aspects of Information Technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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