Dustin Weaver
@dustinweaver
Experienced network analyst with 11+ years optimizing Cisco enterprise networks for reliability and scalability.
United StatesWhat I'm looking for
I am a results-driven IT professional with over 11 years supporting and optimizing Cisco-based enterprise network infrastructures, including LAN, WAN, WLAN, and VoIP systems. I specialize in routing protocols (EIGRP, OSPF), VLAN configuration, Cisco Catalyst/Nexus hardware, and SD-WAN deployments.
I have led high-visibility projects, performed in-depth packet analysis with Wireshark, and used monitoring platforms like SolarWinds and PRTG to reduce downtime and improve mean time to resolution. I mentor Tier 1 and Tier 2 staff and translate technical concepts for cross-functional teams.
My achievements include improving wireless stability through standardized SSID configurations, enhancing SD-WAN visibility with custom dashboards, and reducing POS downtime and recurring support cases through root-cause remediation and process improvements.
Experience
Work history, roles, and key accomplishments
Manage core enterprise network infrastructure and lead VeloCloud SD-WAN deployments, improving availability and reducing downtime through proactive monitoring and routing optimization.
Provided end-to-end support and configuration for Meraki and Ubiquiti networks, improving MTTR by 32% and reducing POS-related downtime by 60% through targeted diagnostics and process improvements.
IT Tier I Support
Premier King
Oct 2016 - May 2021 (4 years 7 months)
Delivered onsite and remote Tier 1 support across 100+ franchise locations, achieving a 70% first-time fix rate and reducing POS downtime by 60% through diagnostics and remote remediation.
Education
Degrees, certifications, and relevant coursework
Auburn University
Bachelor's Degree in Information Technology, Information Technology
2013 - 2015
Pursued a Bachelor's degree in Information Technology from January 2013 to August 2015; did not finish degree (DNF).
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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