Open to opportunities

Jacob Crook

@jacobcrook

Message

Systems administrator and IT operations manager specializing in cloud, security, and automation.

United States

Message

What I'm looking for

I am seeking a role where I can lead IT/cloud operations for distributed teams, improve automation and security, and scale reliable infrastructure with limited budgets.

I am a systems administrator and IT operations manager with hands-on experience designing, securing, and maintaining hybrid on‑prem and cloud environments for distributed teams. I have led end‑to‑end IT operations, identity and access management, vendor and lifecycle management, and large‑scale storage and backup projects while automating routine tasks with Bash and Python.

I have supported fully remote and hybrid workforces across multiple geographies, built documentation and disaster recovery processes, and managed hiring and onboarding for IT support functions. My background includes AWS, Azure, GCP administration, Active Directory/GPO, virtualization, and tier‑2/3 support in both studio and enterprise contexts.

Experience

Work history, roles, and key accomplishments

Current

Cloud & SaaS Administrator

Current

Chapeau Studios

Feb 2022 - Present (3 years 11 months)

Sole owner of IT operations for a post-production studio, designing and maintaining hybrid on-prem and cloud environments, automating admin tasks to reduce overhead and managing storage workflows totaling hundreds of terabytes.

AWS Azure GCP Active Directory Group Policy Python BASH Remote IT Support

System Administrator

AWS Byte

Jun 2021 - Feb 2022 (8 months)

Primary IT point of contact for distributed teams, managed Windows/macOS endpoints and file systems, developed IT policies and disaster recovery documentation, and provided tier-2/3 support for self-hosted infrastructure.

Windows MacOS Linux ITIL Disaster Recovery Endpoint management

Junior System Administrator

SMS Datacenter

Jun 2020 - Jun 2021 (1 year)

Supported datacenter and MSP environments by installing and maintaining servers and networks, diagnosing system and security issues, and implementing backup monitoring and malware remediation processes.

Network Hardware Malware Remediation Troubleshooting

Security Technician

Transportation Security Administration

Jun 2018 - Sep 2020 (2 years 3 months)

Operated and troubleshot security and detection systems in a regulated environment, conducted audits and testing, and produced technical reports for incident review and operational readiness.

Security Systems Calibration Auditing & Compliance Technical Reporting

Education

Degrees, certifications, and relevant coursework

Western Governors University

Systems Administrator, Systems Administration

Studied systems administration and IT management topics with emphasis on cloud computing, identity management, and infrastructure lifecycle management.