Open to opportunities

Jackline Kamau

@jacklinekamau

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Library and information science graduate experienced in records management and community engagement.

Kenya

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What I'm looking for

I seek a role in information or records management where I can apply library science skills, improve access to information, and support community-focused programs.

I am a dedicated Library and Information Science graduate with hands-on experience in records management, library assistance, and community outreach. I have worked in government and private sectors as a records manager assistant, enumerator supervisor, library assistant, and in customer-facing roles, demonstrating strong communication, teamwork, and computer literacy.

My achievements include supporting court records management, supervising enumeration at the State Department for Social Protection, and volunteering on university and national library assignments. I bring a practical blend of information management skills, Microsoft Office proficiency, and a service-oriented mindset to roles that improve access to information and support community programs.

Experience

Work history, roles, and key accomplishments

Current

Enumerator Supervisor

Current

Ministry of Labour and Social Protection

Jan 2024 - Present (1 year 10 months)

Supervised enumeration teams for State Department for Social Protection and Senior Citizen Affairs, ensuring accurate data collection and timely reporting during 2024 field operations.

Field Supervision Data Collection Team Management Report Writing

Records Manager Assistant

Nakuru Law Courts

Jan 2023 - Dec 2023 (11 months)

Supported records management at Nakuru Law Courts in 2023 by organizing, maintaining and retrieving legal records to improve archive accessibility and reduce retrieval time.

Records Management Document Control File Organization Attention To Detail

Farmer Activation Officer

Apollo Agriculture

Jan 2023 - Dec 2023 (11 months)

Led farmer activation and forum facilitation in 2023 to onboard smallholder farmers, increase participation in programs and support adoption of agricultural services.

Farmer Engagement Community Outreach Workshop Facilitation Customer Onboarding

Cashier

Undisclosed Employer

Jan 2021 - Dec 2023 (2 years 11 months)

Performed cashier duties from 2021 to 2023 including transactions, cash reconciliation and customer service to ensure accurate financial handling and smooth point-of-sale operations.

Cash Handling Point of Sale Reconciliations Customer Service Attention To Detail

Waitress

Golden Fries Hotel

Jan 2022 - Dec 2022 (11 months)

Provided customer service and table service at Golden Fries Hotel in 2022, maintaining high service standards and contributing to positive guest experiences.

Customer Service Food Service Cash Handling Teamwork Time Management POS Operation

Cashier

Undisclosed Employer

Jan 2020 - Dec 2020 (11 months)

Served as cashier from January 2020 to December 2020, processing payments and maintaining transaction records while delivering customer service.

Cash Handling Transaction Processing Customer Service Record keeping

Activist / Field Worker

Odibets Entrepreneurship Services

Jun 2019 - Dec 2020 (1 year 6 months)

Conducted field activation and entrepreneurship outreach from June 2019 to 2020, driving local engagement and supporting program delivery.

Community Outreach Promotion Event Coordination Stakeholder Engagement

Volunteer

St. Paul's University

Jul 2019 - Aug 2019 (1 month)

Volunteered in July–August 2019 supporting university activities and community engagement projects.

event support Community Engagement Communication Teamwork Administrative Support

Volunteer Library Assistant

Kenya National Library Service

Jun 2018 - Jun 2018 (0 months)

Volunteered as a library assistant in June 2018 supporting shelving, cataloguing and user assistance to improve library service delivery.

Library Services Information Retrieval Microsoft Office

University Attachee

Egerton University

Jan 2018 - Apr 2018 (3 months)

Completed attaché placement from January 2018 to April 2018 assisting with library and information tasks, supporting projects and gaining practical LIS experience.

Library Operations Information Management Microsoft Office