At Allianz Partners, I process an average of 200 claims per day, handling accuracy-sensitive cases within defined SLAs and international compliance standards.
I also onboard and train new team members on systems, workflows, procedures, and quality standards. I coordinate with global offices and internal departments to resolve escalations and priority cases.
At Sedico Pharmaceutical Co., I maintained employee databases and HR records, contributed to policy updates, and supported HR reporting. I also coordinated onboarding and offboarding and supported recruitment, including screening 100+ CVs monthly.
At HNS Group, I supported the CEO with calendars, meetings, communications, and confidential documentation, after supporting senior management as an Administrative Assistant. I hold SPHRI and APHRI certifications and have advanced Excel skills.
