Open to opportunities

ISLAM SHOUKAT

@islamshoukat

Message

Customer support and booking associate with ERP, AutoCAD, and administrative operations expertise.

Pakistan

Message

What I'm looking for

I’m looking for a role where I can support customers, manage bookings, and keep data accurate using ERP/CRM—while contributing through efficient front desk and administrative operations in a fast-paced, quality-focused environment.

Results-driven professional with expertise in ERP systems, AutoCAD (2D & 3D), and administrative operations. I’m known for accuracy, efficiency, and delivering high-quality work under pressure.

At ABS Developers Pvt Ltd, I served as a Booking Associate & Customer Support, managing front desk operations to ensure smooth daily administrative activities. I handled customer inquiries, maintained customer records using an ERP system, processed bookings, and managed CRM data efficiently—plus I performed accurate data entry and proper documentation.

Experience

Work history, roles, and key accomplishments

Current

Booking Associate

Current

ABS Developers Pvt Ltd

Feb 2024 - Present (2 years 4 months)

Managed front desk operations and daily Bahria Town Lahore administrative activities to ensure smooth client service. Handled customer inquiries and provided support to improve customer satisfaction, while maintaining and updating booking and CRM data using an ERP system.

Customer Support Front Desk Operations Booking Management ERP Systems CRM Data Management Data Entry Administrative Operations Documentation Record keeping

Stamp Paper Seller & Data Entry

Al-Fajar Associates

Aug 2022 - Sep 2023 (1 year 1 month)

Handled stamp paper sales and performed accurate data entry while maintaining proper records and documentation. Supported administrative data management tasks using computer applications to ensure data accuracy.

Data Entry Record keeping Documentation Administrative Support File Management Data Management