Ishita Mukherjee
@ishitamukherjee
Experienced advisor and research analyst
What I'm looking for
I am a dedicated and results-driven professional with experience in chat support, sales, and research analysis. My expertise includes providing strategic guidance, technical proficiency, and cross-functional expertise to drive business growth and customer satisfaction.
Throughout my career, I have worked with various organizations, including Concentrix Daksh Services India Private Limited, GK Academic Private Limited, and Nerdy Turtlez. My experience has equipped me with the skills to analyze customer concerns, develop effective solutions, and communicate strategically.
I hold a Master's degree in Science from Shobhit University and a Bachelor's degree in Science from the University of Calcutta. I am proficient in English, Hindi, and Bengali, and I am committed to delivering high-quality results in my professional endeavors.
Experience
Work history, roles, and key accomplishments
Advisor
Concentrix Daksh
May 2023 - Present (2 years 1 month)
Provided chat support, sales, and upselling, with technical proficiency to understand client concerns
Research Analyst
GK Academic
Sep 2023 - Dec 2023 (3 months)
Conducted research and analysis as a Knowledge Process Outsourcing specialist
Subject Matter Expert
Nerdy Turtlez
May 2019 - May 2023 (4 years)
Utilized expertise in Knowledge Process Outsourcing, with creative problem-solving skills
Intern
WB Board of Primary Education
Apr 2015 - Apr 2019 (3 years 11 months)
Assisted in content writing and e-Learning, with a focus on education
Education
Degrees, certifications, and relevant coursework
Ishita hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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