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Isaac Espinoza Montero

@isaacespinozamontero

Data Analyst focused on turning complex data into actionable insights, automating workflows, and building solutions that improve business operations.

Costa Rica

Message

What I'm looking for

I'm looking to build automation, data engineering, and software solutions that create measurable operational impact, with opportunities to work on clean architecture, AI-powered applications, and continuous learning.

At Amherst, I work at the intersection of data, automation, and operations, transforming Salesforce data and manual processes into scalable workflows and actionable insights. I build reporting solutions that have improved departmental workflows by up to 60%, while designing Power Automate workflows that increase visibility, streamline task management, and help prevent missed follow-ups.

I’ve also developed an IDP solution integrating Salesforce and MuleSoft that eliminated a four-hour manual intake process, built ETL pipelines processing 15,000+ records, and developed a full-stack internal platform for Pizza Hut. Across these projects, I focus on identifying operational bottlenecks, automating repetitive work, and building data-driven solutions that create measurable business impact.

I hold a Bachelor’s degree in Computer Systems Engineering with a concentration in Data, with hands-on experience across SQL, Python, Power BI, Salesforce, MuleSoft, Power Automate, ETL, web development, and AI integrations.

Experience

Work history, roles, and key accomplishments

Current

Specialist, HOA Relations & Compliance

Current

Amherst

Jun 2025 - Present (1 year 3 months)

- Designed and automated cross-platform workflows using Power Automate, generating notifications via email, Microsoft Teams, and Planner to eliminate missed tasks and improve process visibility
- Built multiple Salesforce reports providing integral departmental data visibility, improving operational workflows by up to 60%
- Key contributor in requirements gathering and functional specification for

Data & Automation Intern

Amherst

Apr 2025 - Jul 2025 (3 months)

- Developed an Intelligent Document Processing (IDP) system using Salesforce and MuleSoft to automatically generate cases from scanned violation notice PDFs, reducing a 4-hour manual intake process to 0 hours
- Integrated internal platforms via MuleSoft to improve cross-system data flow
- Built Salesforce reports to support data-driven decision-making across the operations team
- Automated recurri