Irene Fukiza
@irenefukiza
Aspiring medical biotechnology professional with strong research skills.
What I'm looking for
I am a highly motivated and determined professional with a master’s degree in medical biotechnology. My academic journey has equipped me with a solid foundation in various laboratory procedures, including DNA, RNA, and protein extraction, as well as qualitative and quantitative testing. I have a proven ability to perform chemical, microscopic, and bacteriologic tests, which I honed during my studies at Edinburgh Napier University and Lovely Professional University.
In my recent role as a Scientist at SRG/Cignpost Diagnostics, I performed PCR COVID-19 diagnostics and ensured compliance with standard operating procedures to maintain a safe and efficient lab environment. My experience as a Customer Advisor at HMRC further developed my communication skills, allowing me to effectively resolve queries and provide exceptional service. I am eager to apply my expertise in research, diagnostics, or biotechnology sectors, where I can continue to learn and grow professionally.
Experience
Work history, roles, and key accomplishments
Customer Advisor
HMRC
Oct 2022 - Apr 2023 (6 months)
Served as an online service helpdesk advisor, handling calls, emails, chat, and service tools to resolve incidents and fulfill service requests. Provided general advice and recorded queries on the service management system to deliver effective solutions.
Scientist
SRG/Cignpost Diagnostics
Sep 2021 - Jun 2022 (9 months)
Performed PCR COVID-19 diagnostics and organized proper information about patient location and contact to support the NHS in arranging self-isolation. Received and processed all samples through SLIMS, documenting results accurately.
Waiter
Off to Work
Aug 2021 - Sep 2021 (1 month)
Took orders and served coffee drinks and cocktails while maintaining high-quality customer service. Presented drink menus, made specific recommendations, and answered questions regarding menu items to enhance customer experience.
Education
Degrees, certifications, and relevant coursework
Edinburgh Napier University
MSc. Medical Biotechnology, Medical Biotechnology
Activities and societies: Relevant Topics Studied: Research Skills, Business and Bioethics, Biotechnology and Drug Discovery
Evaluated the therapeutic potential of repurposing Mitoxantrone for the treatment of neurodegenerative disorders. Identified an application of Mitoxantrone for the treatment of neurodegenerative disorders which have no existing curative treatments.
Lovely Professional University
BSc. Biotechnology, Biotechnology
Activities and societies: Relevant Topics Studied: Bioanalytical Techniques, Positive Psychology and Psychology of High Performance, Plant and Animal Biotechnology, Pharmaceutical Biotechnology
Measured the TDS levels of different municipal water supplies in Punjab. Assessed the level of knowledge of the associated health risks and preventative strategies of the locals.
Availability
Location
Authorized to work in
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