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Innocent Arkaah

@innocentarkaah

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Enthusiastic project manager with expertise in data analysis and strategy.

Ghana

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What I'm looking for

I am looking for a role that challenges me and allows for professional growth.

I am a dedicated and enthusiastic project manager with a strong background in data analysis and strategic decision-making. My academic journey includes a Master of Science in Business Analytics and a Bachelor's degree in Geography and Resource Development and Political Science from the University of Ghana. I thrive in dynamic environments and am committed to continuous learning and improvement.

Throughout my career, I have successfully managed various projects, ensuring they are delivered on time and within budget. My experience at Kivalo Solutions has honed my skills in coordinating resources, developing project scopes, and maintaining stakeholder relationships. I have also worked with Qatar Airways and Africa World Airlines, where I utilized my analytical skills to optimize flight schedules and pricing strategies, contributing to increased profitability.

I am passionate about leveraging data to drive business success and am eager to bring my expertise to a forward-thinking organization that values innovation and teamwork.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Kivalo Solutions

Jun 2023 - Present (2 years)

Coordinated internal resources and third parties for the flawless execution of projects, ensuring all projects were delivered on-time, within scope, and within budget. Developed detailed project plans, managed changes in project scope, schedule, and costs, and tracked project performance using appropriate systems and tools.

Project Coordination Budget Management Stakeholder Management Risk Management Project Tracking

Freighter Route Management Analyst

Qatar Airways

Dec 2022 - May 2023 (5 months)

Planned flights by providing schedules and coordinating with commercial and operational teams to ensure profitability and permit acquisition. Optimized schedules through reroutes, delays, and aircraft changes, while ensuring all cargo flights were profitable and cancelling those that were not.

Reporting

Revenue and Pricing Manager

Africa World Airlines

May 2022 - Dec 2022 (7 months)

Monitored daily booking trends and changes to discover patterns, understand routes, and make recommendations. Proactively managed inventory, fare structure, and fare rules, while monitoring competition fares and capacity to make informed decisions.

Revenue Management Pricing Strategy Inventory Management Market Analysis Forecasting

Pricing Analyst

Africa World Airlines

Oct 2018 - Apr 2022 (3 years 6 months)

Developed long-term competitive fares to meet revenue targets and initiated short-term tactical prices and promotions to correct gaps in forward bookings. Analyzed trends in fare usage and ensured fares were filed correctly and distributed on CRS, Website, and GDS's.

Pricing Analysis Revenue Targets Inventory Management performance reporting

Call Centre Executive

Eservices Africa Limited

Feb 2016 - Sep 2018 (2 years 7 months)

Made accurate reservations using Radixx and modified tickets, ensuring customer satisfaction and properly handling customer complaints. Accepted payments through MTN Mobile Money and assigned seats, while also marketing company services.

Customer Service Payment Processing Customer Satisfaction Marketing

Information and Communication Technology Teacher

Presby Experimental Junior High School

Sep 2014 - Jul 2015 (10 months)

Taught Information and Communication Technology to students. Developed lesson plans and assessed student progress.

Teaching Information Technology Communication Lesson planning Assessments

Education

Degrees, certifications, and relevant coursework

University of Ghana

Master of Science, Business Analytics

Pursued a Master of Science in Business Analytics, gaining expertise in data analysis and strategic decision-making. Developed skills in using Python, Power BI, SQL, and Microsoft Excel for deriving insights.

University of Ghana

Bachelor's degree, Geography and Resource Development and Political Science

Completed a Bachelor's degree with a dual major in Geography and Resource Development and Political Science. This program provided a comprehensive understanding of environmental and political systems.

St Thomas Aquinas Senior High School

West African Certificate Examination, General Studies

Obtained the West African Certificate Examination from St Thomas Aquinas Senior High School. This foundational education prepared for higher learning.