At Titanic Hotel & Spa, I handle front desk operations, guest assistance and daily hotel administration. I also manage reservations, email correspondence and guest inquiries.
At Foundever Bulgaria Ltd., I supported customers with product use, handled complaints and resolved product-related issues. Earlier, at BUTLERS GmbH & Co. KG, I managed a store and created social media content, seasonal displays and product presentations.
At Park Inn by Radisson, I coordinated front office work, supported the team and maintained service standards while handling guest relations. My experience spans customer service and hospitality in Iraq, Bulgaria and Germany.
