Open to opportunities

Alyaa H

@alyaah

I streamline school administration, admissions, and customer service operations through accurate records and collaborative coordination.

Iraq

Message

What I'm looking for

I'm looking to leverage my leadership, administration, customer service, and data-management skills to improve institutional performance, streamline processes, and build collaborative teams.

I'm currently supporting Nord Anglia International School as a School Secretary, maintaining confidential student records, preparing Salesforce information, managing SharePoint documentation, and coordinating communication between staff, students, and parents. I also covered Admissions Officer responsibilities during peak enrolment, processing applications through enrolment and ensuring ministry requirements were met.

Previously at Ooredoo, I led customer service operations, conducted audits and performance appraisals, supported team development, and improved customer interactions using Oracle Cloud. I've also contributed as FIFA World Cup hospitality staff, a Radio Qatar script author, and a Qatar Broadcasting Service co-host.

Experience

Work history, roles, and key accomplishments

Current

School Secretary

Current

Nord Anglia International School

Maintained accurate records including confidential files, ensuring compliance with school policies and regulations. Managed documents in SharePoint and archived student records, while assisting with new student and staff onboarding.

SharePoint Salesforce Document Management Record keeping Administrative Support Customer Service