Imelda del Mundo
@imeldadelmundo
Detail-oriented Software QA Tester with strong analytical skills.
What I'm looking for
I am an experienced professional with a strong background in software quality assurance and customer service. My recent role as a Manual Software QA Tester allowed me to actively participate in Agile and Scrum meetings, where I contributed to sprint planning and retrospectives. I developed comprehensive test plans and executed various testing methodologies, ensuring software reliability and functionality.
In addition to my QA experience, I have a diverse skill set that includes document reviewing, data entry, and customer service. My work as a Fair Housing Tester and Remote Customer Service Representative has honed my communication skills and ability to adapt to different roles. I am passionate about contributing to team success and maintaining high-quality standards in all my endeavors.
Experience
Work history, roles, and key accomplishments
Vote Center Lead Floater
Santa Clara County Registrar of Voters
Oct 2023 - Nov 2023 (1 month)
Served as Lead Trainee ensuring seamless electoral processing, achieving the county's second-highest voter turnout. Established procedures for equipment setup and managed voter check-in while facilitating communication for Limited English Proficient voters.
Manual Software QA Tester
Careerist
Jul 2023 - Oct 2023 (3 months)
Participated in Agile and Scrum meetings, enhancing QA processes and methodologies. Developed comprehensive test plans and executed various testing types to ensure software reliability, while documenting test cases and results.
Medical Assembly Technician
Triple Crown for Talis Biomedical
Jan 2023 - Jul 2023 (6 months)
Worked as a Medical Device Assembler, focusing on quality standards and efficient manufacturing processes.
Fair Housing Tester
CSA San Diego County
Aug 2021 - Apr 2022 (8 months)
Conducted housing investigations to identify potential fair housing violations. Assisted in evaluating compliance with Fair Housing Laws and reported findings for further analysis.
Remote Customer Service Representative
Pilipino Workers Center
Jun 2021 - Jul 2021 (1 month)
Built relationships with community members to enhance outreach efforts for COVID-19 vaccine appointments. Engaged with local communities to promote awareness and support for initiatives.
Remote Customer Service Representative
Robert Half for LISC
Mar 2021 - Jun 2021 (3 months)
Provided customer service support for the COVID-19 rental assistance program, performing data entry and translating call scripts to enhance accessibility for Limited English Proficient applicants.
Adjudicator
Alameda County Registrar of Voters
Nov 2020 - Nov 2020 (0 months)
Reviewed ballots flagged during scanning to identify discrepancies and verify accuracy, ensuring compliance with election procedures before final processing.
ESL Teacher
The SEED P.E. Academy
Apr 2015 - Mar 2018 (2 years 11 months)
Taught English as a Second Language, developing lesson plans and facilitating language acquisition for students.
Freelance Interpreter
Freelance Interpretation
Jan 2019 - Present (7 years)
Facilitated language communication for the Limited English Proficient community in various settings, including medical, customer service, and education.
Education
Degrees, certifications, and relevant coursework
Careerist
Software QA Tester, Software Quality Assurance
2023 - 2023
Completed a program in Software QA Testing, gaining skills in designing and executing test plans, performing various types of testing, and improving software quality.
College of the Holy Spirit Manila
Bachelor of Fine Arts, Advertising Design
1990 - 1994
Completed a Bachelor of Fine Arts with a major in Advertising Design, focusing on creative design principles, visual communication, and advertising strategies.
Availability
Location
Authorized to work in
Interested in hiring Imelda?
You can contact Imelda and 90k+ other talented remote workers on Himalayas.
Message ImeldaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
